JGxTech90 Posted March 13, 2013 Share Posted March 13, 2013 So it's only been 2 months since I bought my Vengeance 2000's, completing my Corsair PC Dream Machine... Yesterday when I went to put on the headset... Crack goes the right earcup right on the hinge joint and the entire ear cup fell out loose (just in time for my Local LAN Tourney in two days). Put in a request with Corsair RMA.. Since this is my first RMA with Corsair directly (cause all of my other Corsair stuff is boss and doesn't break), can someone please tell me how long the usual RMA takes? (RAM Guy if you see this case number is #5732186). Has a newer, more reinforced version been released yet? Thanks! JGxTech90 Link to comment Share on other sites More sharing options...
JGxTech90 Posted March 14, 2013 Author Share Posted March 14, 2013 Follow up.. Got the RMA form... But its for RAMand not my headset? Is this normal? Link to comment Share on other sites More sharing options...
Jayco206 Posted March 14, 2013 Share Posted March 14, 2013 Same happened to me after a month of use (Bought in January). I returned them to the store and they to the distributor one month ago and yesterday i received the broken headset with a note telling that the warranty don't cover the damage. I'm from Spain. Link to comment Share on other sites More sharing options...
Toasted Posted March 14, 2013 Share Posted March 14, 2013 @jayco206 Request an RMA to replace the headset. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 14, 2013 Corsair Employee Share Posted March 14, 2013 The RMA form is universal. If you don't have the serial number or lot code, just put down "NA". Link to comment Share on other sites More sharing options...
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