Hex Posted February 4, 2013 Share Posted February 4, 2013 Hi fellow Corsair fans, I'm having a problem with my Corsair M60 mouse. At times when I leave my machine for over 5-10 minutes or so, my M60 mouse's cursor refuses to move, but still responds to clicks as well as the rest of the buttons. I'm pretty sure this has something to do with the with the way Windows 8 goes into idle mode. I've had a wireless Microsoft mouse plugged into it at the same time as a test - the Microsoft mouse still could move while the Corsair could not. I've looked for solutions for quite a while, and this is what I've tried so far: -Upgraded/reflashed firmware -Reinstalled Corsair Mouse software -Turn off "selective USB suspend" in power options -Updated chipset drivers. -Changed lift setting to "High" in the Corsair Mouse software -Swapped polling interval to 8 ms, then back to 1 ms Anybody else encounter this problem? Any help would be greatly appreciated :). EDIT: I should also mention that I don't remember having this issue back when I was running Windows 7. Link to comment Share on other sites More sharing options...
Toasted Posted February 5, 2013 Share Posted February 5, 2013 Have you tried a different USB 2.0 port? Link to comment Share on other sites More sharing options...
Hex Posted February 5, 2013 Author Share Posted February 5, 2013 Yes, I have; forgot to mention that. It's actually plugged into a USB 3.0 port right now, if that makes any difference. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 5, 2013 Corsair Employee Share Posted February 5, 2013 Try to use USB 2.0 instead and ensure you have the latest USB drivers for your motherboard. If it happens in 8 but not in 7, I'm willing to bet there's a driver issue. Link to comment Share on other sites More sharing options...
Hex Posted February 11, 2013 Author Share Posted February 11, 2013 I was wrong, actually; it had been in a USB 2.0 port before. I switched it to a USB 3.0 port and it's actually working fine now; weird. Hopefully it doesn't happen again. Thanks for bearing with me! Link to comment Share on other sites More sharing options...
Hex Posted March 3, 2013 Author Share Posted March 3, 2013 Unfortunately, after a few more weeks of playing around with drivers, the problem still hasn't gone away. I've narrowed it down to happening once every time the computer turns on or wakes from sleep (though it's random as to when it happens). Does anyone have any more advice? Link to comment Share on other sites More sharing options...
Toasted Posted March 3, 2013 Share Posted March 3, 2013 The M60 is probably faulty, request an RMA to replace the mouse. Link to comment Share on other sites More sharing options...
Member Posted March 7, 2013 Share Posted March 7, 2013 Unfortunately, after a few more weeks of playing around with drivers, the problem still hasn't gone away. I've narrowed it down to happening once every time the computer turns on or wakes from sleep (though it's random as to when it happens). Does anyone have any more advice? Yeah I feel your pain, I have the same problem with mine. The mouse lights stay on and all buttons are fully functional, yet the cursor is frozen. It does not happen all the time, it happens very randomly and sometimes mouse works all day and then poof...frozen. The M60 using ADNS-9500 LaserStream sensor. I did a little digging and it would seem that some Logitech mice that are quipped with this sensor experiencing similar problems or cursor moving by itself. I find it interesting that some of the M60 do not suffer with this problem. I think perhaps there was a bad batch of sensors that somehow passed the QC. I'm getting mined replaced and I recommend you do as well. BTW I'm on Windows 7 Link to comment Share on other sites More sharing options...
Hex Posted March 15, 2013 Author Share Posted March 15, 2013 Yeah I feel your pain, I have the same problem with mine. The mouse lights stay on and all buttons are fully functional, yet the cursor is frozen. It does not happen all the time, it happens very randomly and sometimes mouse works all day and then poof...frozen. The M60 using ADNS-9500 LaserStream sensor. I did a little digging and it would seem that some Logitech mice that are quipped with this sensor experiencing similar problems or cursor moving by itself. I find it interesting that some of the M60 do not suffer with this problem. I think perhaps there was a bad batch of sensors that somehow passed the QC. I'm getting mined replaced and I recommend you do as well. BTW I'm on Windows 7 Yeah, my replacement is actually on the way back already. It's a shame, because I think the mouse is really great otherwise! Here's hoping that we both get better sensors :). Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.