Stevemitchell Posted September 29, 2010 Share Posted September 29, 2010 Hi Ram Guy - I'm at my wits end on this one. I first purchased a CORSAIR Flash Voyager GT 8GB Flash Drive (USB2.0 Portable) 256bit AES Encryption Model CMFUSB2.0-8GBGT in April of 2008. It failed in my pocket in April 2010 and Newegg didn't have a replacement, so I was refunded. I then purchased the heavy-duty Corsair 32 GB Flash Voyager GTR USB 2.0 Flash Drive CMFVYA32GBGT2 from Amazon in April 2010. This drive also failed in my pocket in early June of 2010, with a serious loss of personal data. Sometime during the previous year or so, Amazon changed their policy of honoring mfg warranties for the first year. I pitched a fit and "as a courtesy", Amazon replaced the unit with a like one. Here it is, late September of 2010, and once again, my Corsair 32 GB Flash Voyager GTR USB 2.0 Flash Drive CMFVYA32GBGT2 has failed. When I say "in my pocket" I'm simply referring to that fact that these thumbdrives sit on my keychain until I need them, or need files off of them. I tried this drive this morning in 3 different machines, and while being recognized, the OS cannot access the drive, doesn't think it's there. I'd be curious to know if a keychain (not carkey chain, but a 'locks' keychain) is too rough an environment for these devices? Do I need to give up carrying them? Stevemitchell Link to comment Share on other sites More sharing options...
Wired Posted September 29, 2010 Share Posted September 29, 2010 How'd the last one fail specifically? Link to comment Share on other sites More sharing options...
Stevemitchell Posted September 29, 2010 Author Share Posted September 29, 2010 The June failure happened on a unit that housed the encryption key for my harddrive data. When inserted into every USB slot on two machines, it was not recognized at all. This failure manifests itself by being recognized as "removable storage" on both XP-SP3 and Win7, but does not identify itself as Corsair, and does not mount as a volume at all, or in any usable way. The OS DOES report the device as ready to use though. Steve Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 29, 2010 Corsair Employee Share Posted September 29, 2010 What encryption software are you using? And please use the link on the left and request an RMA and please let me know the RMA number. Link to comment Share on other sites More sharing options...
Stevemitchell Posted September 30, 2010 Author Share Posted September 30, 2010 I used Bitlocker on a non-domain computer w/o TPM, and stored the recovery key on the USB drive. Steve Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 30, 2010 Corsair Employee Share Posted September 30, 2010 Thank you for the information I will pass it along to our Flash team to do some testing and see if they can duplicate that error. Link to comment Share on other sites More sharing options...
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