dnoiz Posted February 7, 2010 Share Posted February 7, 2010 Hello, My parts have been received by Corsair but I want to let them know not to send replacement parts before 19/2 as I'm out of town. Is there a possibility to come into contact with Corsair to handle these kind of things? I don't want my memory laying around for a week when I'm not at home. My parts have been sent to the Netherlands address (Europe). Thanks for any information. Link to comment Share on other sites More sharing options...
Synthohol Posted February 7, 2010 Share Posted February 7, 2010 i think you are going to have to call them with your case number and see if they can be intentionally delayed. 888-222-4346 or 510-657-8747 Ext "0" Link to comment Share on other sites More sharing options...
dnoiz Posted February 8, 2010 Author Share Posted February 8, 2010 Thanks. Any 'local' number in the Netherlands? Link to comment Share on other sites More sharing options...
Synthohol Posted February 8, 2010 Share Posted February 8, 2010 im afraid not. is there no one to accept the parcel for you? maybe once you get a tracking number you can make arrangements with the shipper? they would have a local number i would hope. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 8, 2010 Corsair Employee Share Posted February 8, 2010 Most of the convenience stores sell calling cards that are not too expensive and you can call our customer service and get that worked out. Link to comment Share on other sites More sharing options...
dnoiz Posted February 9, 2010 Author Share Posted February 9, 2010 Most of the convenience stores sell calling cards that are not too expensive and you can call our customer service and get that worked out. No email address? With my RMA case id this shouldn't be to hard to settle. It is strange that the address in the Netherlands shouldn't have a contact number. I just sent the request to rma@corsair.com. Hopefully that will work :). Are all replacements shipped from the USA? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2010 Corsair Employee Share Posted February 10, 2010 No they are shipped from the closest Hub, but Customer service is only available in the USA. The other Hub's or office's are just shipping and receiving personnel, they would have no idea how to help you. You can send them an email at Rmaservice@corsairmemory.com, but in your original request you had a date sensitive requirement that was why you were given a number to call. Link to comment Share on other sites More sharing options...
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