Big Myke Posted November 21, 2009 Share Posted November 21, 2009 Hello, I bought my 800D from new-egg on October 30, 2009 and my front bezel appeared in this condition when it came out of the box. I thought I could could ignore it but after a couple weeks I just couldn't stand the sight of it. I would like to get my front bezel exchanged. http://i49.tinypic.com/t52bs8.jpg Also, I am unable to remove my side panel window by unbolting the hexagon nuts from on the inside. There are two hexagon nuts that got screwed in too tight into the Plexiglas from the factory and I'm unable to get a wrench or a pliers to turn the nuts. I would also like this get the side panel exchanged as well. http://i49.tinypic.com/jts9pw.jpg http://i47.tinypic.com/29c9cmx.jpg Everything else about my 800D in top condition and all of my computer components are installed into the case with no problems. I could live without a side panel and a front bezel for a few weeks. Thanks, Michael G Link to comment Share on other sites More sharing options...
Wired Posted November 21, 2009 Share Posted November 21, 2009 Fill out the RMA form: http://www.corsair.com/helpdesk/ Link to comment Share on other sites More sharing options...
Big Myke Posted November 21, 2009 Author Share Posted November 21, 2009 Thank you. I filled one out. Hope to hear something on Monday so I can get it all shipped out before Thanksgiving. Link to comment Share on other sites More sharing options...
Big Myke Posted November 23, 2009 Author Share Posted November 23, 2009 Fill out the RMA form: http://www.corsair.com/helpdesk/ Called customer support on the phone this morning to find out that they cannot help me because they do not deal with computer cases? uh?? Best they could do for me was to give me their supervisor's email address and the phone number and her extension. I hope I don't have to spend hours and days of my time on the phone and passing multiple emails trying to get parts for a case that just got released. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 23, 2009 Corsair Employee Share Posted November 23, 2009 Just send an email to the contact they gave you and please include your name address and phone number they will help you get the parts you need. Link to comment Share on other sites More sharing options...
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