DeanEH Posted November 30, 2007 Share Posted November 30, 2007 I too have been waiting for my rebate. I sent my rebate in in August it didn't get into the system until October. I got on the web site to track my rebate and it says still processing so I call and ask about it on 11-15-07 and the rep says it was on its way to the account dept. and I should get it in two weeks. Still didn't receive it. Call again today and am told its still processing and was still within the 8 to 10 week time frame. I see from the above posts that Corsair doesn't handle the rebate. That is still no excuse for the long rebate process. It's their product and they as a company should be able to do something about this long turnaround. I think they have very good products but I will probably not by any more of their products because of this overlong rebate return process. :mad: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 30, 2007 Corsair Employee Share Posted November 30, 2007 Please either call our customer service at 888-222-4346 or 510-657-8747 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" And ask if they might be able to help you get this resolved. Link to comment Share on other sites More sharing options...
DeanEH Posted November 30, 2007 Author Share Posted November 30, 2007 I see your title is ram guy but my problem is getting the rebate for the power supply in my sig.:D: Link to comment Share on other sites More sharing options...
Wired Posted November 30, 2007 Share Posted November 30, 2007 That's why he's recommending that you call in directly so they can help you out, or email customerservice@corsair.com Link to comment Share on other sites More sharing options...
DeanEH Posted December 1, 2007 Author Share Posted December 1, 2007 Thanks I wasn't sure what to do when I saw he was ram guy.:biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 3, 2007 Corsair Employee Share Posted December 3, 2007 I support all of our Products, and besides Power Guy is a bit of a Preama Dona! LOL! All Kidding aside, please contact our customer service after 8 AM Pacific Time tomorrow and they will help you. Link to comment Share on other sites More sharing options...
DeanEH Posted December 4, 2007 Author Share Posted December 4, 2007 Thanks I contacted them today. Waiting to hear from them.:biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 4, 2007 Corsair Employee Share Posted December 4, 2007 You may have called before we were open please call them again. Link to comment Share on other sites More sharing options...
DeanEH Posted December 7, 2007 Author Share Posted December 7, 2007 I called when they were open, talked to I think her name was kristine. She said she would send the rebate company an e-mail. Haven't heard back yet as of today. Probably a lost cause. Like I said you have great products but will not buy any more Corsair products especially when they come with a rebate. I thank you for trying to help. I guess I will eventually get my rebate but when you send it in in August and it doesn't even get into the system until October that means I May not get it until January of 2008 because of the 8 to 10 week turnaround. A bit disappointing.:[pouts: Link to comment Share on other sites More sharing options...
Wired Posted December 7, 2007 Share Posted December 7, 2007 Trust me, call into Corsair's customer support again, they'll take care of you. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 7, 2007 Corsair Employee Share Posted December 7, 2007 Yes I agree and ask for a supervisor. Link to comment Share on other sites More sharing options...
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