Andreas_V Posted October 25, 2005 Share Posted October 25, 2005 Hello, I have bad Corsair TWINX 1024-3200XL Memory because it Listed severl Errors with Memtest86. Some Times my System crashed. This is not the first bad Memory. For view Month Corsair changed my last Memory because it Listed severl Errors with Memtest86. The RMA Nummber was: R631184. Sorry for my bad english but i am a old german guy, with no time to learn english. I hope you can help me quickly. Nice Regards Andreas Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 25, 2005 Corsair Employee Share Posted October 25, 2005 Please set the Dim Voltage to 2.75 volts and then set the timings manually to the tested settings for the specific module you have (Cass 2-3-2-6 with the Rass to Cass set to "3"), and then test the module/modules one at a time with www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure. In addition, with this MB you have to disable legacy USB in the bios when running any memory test. Link to comment Share on other sites More sharing options...
Andreas_V Posted October 25, 2005 Author Share Posted October 25, 2005 I think my english ist very bad because you dont understand me ? . The last 10 month, the memory was ok. I have no errors with memtest. But in the last time my system crashed an so i tested it today with memtest. I used the Memory with SPD (2.2.2.5 Latency) in the Bios and 2.75 volt. The result is some Errors. I tested the memory on two System. The first System is a Intel Pentium 4 PC with a Asus P4C800-E Board. The second System is a AMD 4000+ PC with a Asus A8N-SLI Premium Board. The Power Supply is a Tagan with 480 Watt. I buy the Memory because i love his low latency values of 2.2.2.5. Result is one of the Two memory stick ist bad. (http://www.corsairmemory.com/corsair/products/specs/TWINXP1024-3200XL.pdf) Mfg Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 25, 2005 Corsair Employee Share Posted October 25, 2005 In addition, with this MB you have to disable legacy USB in the bios when running any memory test. Please make sure that you disable legacy USB and test the modules you suspect is failing with http://www.memtest.org and with the AMD MB I would set the voltage to 2.8 Volts. If you still get errors then we will be happy to replace them. Link to comment Share on other sites More sharing options...
Andreas_V Posted November 24, 2005 Author Share Posted November 24, 2005 Hello, My System: Asus P4C800-E Intel Pentium 3.0 GHz Prescott Asus V9999 Ultra Corsair PC3200XL TwinX 1024MB Tagan 480 Watt I think, i have bad Corsair TWINX 1024-3200XL Memory Sticks, because it Listed severl Errors with Memtest86 (Version 1.65) and SPD Settings (2-2-2-5). I tested with Auto Voltage and manually 2.75 Volts. When i set the timings manually to 3-2-2-6, i have no Errors. What can i do, because i have buy the expensive Corsair 3200XL with CL 2-2-2-5 and not CL 3-2-2-6. Legacy USB is disable. Please help me, because i am very angry. King Regards Andreas Link to comment Share on other sites More sharing options...
Garvin Posted November 25, 2005 Share Posted November 25, 2005 Ran Guy, the official Corsair rep on this site, has already approved an rma for your failing XL's. You just need to fill out the RMA form available here: http://www.corsairmemory.com/corsair/rma_request.html Ram Guy's instructions for what to do if you've got bad sticks (Rma the Twinx set): http://www.houseofhelp.com/forums/showthread.php?t=44522 Good Luck. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 29, 2005 Corsair Employee Share Posted November 29, 2005 Let us know how you make out! Link to comment Share on other sites More sharing options...
Andreas_V Posted November 30, 2005 Author Share Posted November 30, 2005 What you mean Sir ? I dont understand your question because my english is very bad ! Mfg Andreas Link to comment Share on other sites More sharing options...
Wired Posted November 30, 2005 Share Posted November 30, 2005 He means he would like to to post after you get your replacement memory to make sure everything goes well. Link to comment Share on other sites More sharing options...
Andreas_V Posted November 30, 2005 Author Share Posted November 30, 2005 Oh I understand , thx for quickly answer ! Mfg Andreas Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 30, 2005 Corsair Employee Share Posted November 30, 2005 Yes please let us know when you get the new modules. Link to comment Share on other sites More sharing options...
Andreas_V Posted December 7, 2005 Author Share Posted December 7, 2005 Hello Sir, I now already placed 3 RMA requirements and spoke with Mr. Andy Wett of Corsair, but unfortunately I heard never to something of Corsair in the reference to my warranty (RMA). Corsair is very bad. I think, warranty is a foreign word for corsair. In the future I will buy no more Corsair memory, because warranty is very important for me. corsair should be ashamed. Andreas Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 7, 2005 Corsair Employee Share Posted December 7, 2005 Please call our customer service at 888-222-4346 or email them at rma@corsairmemory.com. Our hours are from 7:30 AM to 4:30 PM Pacific time monday thru friday excluding holidays. And I just spoke with them they processed an RMA request for you yesterday, so you should have got an email from them. Link to comment Share on other sites More sharing options...
Andreas_V Posted December 8, 2005 Author Share Posted December 8, 2005 Thanks RAM GUY, you are a nice Guy because your help is so fast ! and say thanks to Georgette Robinson for the New RMA Number and help in a past ! Thank you very much ! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 8, 2005 Corsair Employee Share Posted December 8, 2005 No problem, please let us know when you get the new modules. Link to comment Share on other sites More sharing options...
Andreas_V Posted January 20, 2006 Author Share Posted January 20, 2006 hello, i have the new memory, and i am so happy. the new module are very fast, and i can change to command rate 1T. i have no errors with memtest. that is so beautifull. thanks ram guy, thanks corsair Andreas Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 21, 2006 Corsair Employee Share Posted January 21, 2006 Great news and thank you for letting us know. Link to comment Share on other sites More sharing options...
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