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my memory broke


RainwalkerC

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I've been having lots of random reboots and bluescreen lately, so i tested my memory using memtest86 and windiag, and they both gave an error

 

windiag:

test WMATS+

address: 24fc1740

expected 10101010

actual: 10501010

 

memtest86:

test 6

faling address: 00024fc1740 - 591.0MB

good: 01000000

bad: 01400000

err-bits: 00400000

 

what should i do, thanks :(:

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  • Corsair Employees
Please set the Dim Voltage to 2.7X volts (+.2 Volts W/Giga-Byte) and then set the timings manually to the tested settings for the specific module you have, XMS2700C2 Cass 2-3-3-6 for example or if you have Value Select "BY SPD" and then test the module/'s one at a time with www.memtest.org! If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! However, if you get errors with both modules that would suggest some other problem and I would test them in another system or MB to be sure.
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1. They're not open on the weekend, so they can't process anything.

2. Thurs and Fri they were moving from old building into new one, so that probably caused a delay. AFAIK, everything should be back to normal on Monday.

 

cool, i got an email w/ rma number, they told me to send it to:

Corsair Memory, Inc.

RMA Dept. #R

44141 S. Grimmer Blvd.

Fremont, CA 94538

 

but in the faq, it says to sent it to:

Corsair Memory

Attn: Returns

46221 Landing Parkway

Fremont, CA 94538

 

so.... which one should i send it too, and is there any specific way i should package the memory? thanks

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