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RMA request, 5/1/05, TWINX1024-3200XLPT 1GB Kit (1 stick bad)


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Product:

Corsair TWINX1024-3200XLPT 1GB Kit DDR400 XMS3200 Dual-Channel Xtra-Low Latency Memory w/Platinum Heat Spreader

Problem:

Running a 1GB kit in an Asus K8VSE Deluxe MB.....only one stick (512MB) is bad. Need RMA to send back. Also wondering do I send both sticks back or just faulty.

Testing:

XP Pro system was experiencing lockups, blue screens(page fault in non-paged area) and random shutdown. Running MemTest86+1.55 I found several errors with both sticks running. I then further tested each stick individually and in every available slot to conclude that only one stick is bad as it failed everytime I ran memtest no matter what slot it was located in, and the other stick passed several passes no matter what slot it was in. I then had a friend with the same RAM bring his over to test and MemTest found no errors after several passes.

 

Please let me know any other info needed. This has been great performing memory and I hope the exchange process goes well too.

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Can you tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?

 

I am using the latest BIOS but I have everything set to AUTO (I am not a gamer or overclocker).....

 

As far as performance settings do you mean with in Windows itself??

 

Since I replaced the RAM with known good (a friends) and all tested well I am almost 99.9% sure that it isn't any settings.

 

Thanks for all your help...

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Well these module require a minimum of 2.75 Volts and the MB you have is not dual channel so you may need to relax the timings with these modules on this MB. Please set the Dim Voltage to 2.8 Volts and test the modules one at a time with http://www.memtest.org to be sure. If both pass then please install them in slots 2-3 and test them with http://www.memtest.org, if you get errors please try and set the Rass to Cass AKA: TRCD to "3" to like the settings listed bellow.

the Dim Voltage to +2.8 Volts:

CAS Latency CL=2.0

Row Cycle Time tRC Bios Default

Row Refresh Cyc Time tRFC Bios Default

Ras# to CAS# delay tRCD 3

Row to Row delay Bios Default

Min Ras# Active Time tRAS 5

Row Precharge Time tRP 2

Write Recovery Time Bios Default

Write to Read delay Bios Default

Read to Write Delay Bios Default

Refresh Period tREF Bios Default

Enable 2T Timing Disabled

Then test the system with http://www.memtest.org and make sure it's stable! If you have problems, I would set Enable 2T Timings to AUTO and test it again!

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Well these module require a minimum of 2.75 Volts and the MB you have is not dual channel so you may need to relax the timings with these modules on this MB. Please set the Dim Voltage to 2.8 Volts and test the modules one at a time with http://www.memtest.org to be sure. If both pass then please install them in slots 2-3 and test them with http://www.memtest.org, if you get errors please try and set the Rass to Cass AKA: TRCD to "3" to like the settings listed bellow.

the Dim Voltage to +2.8 Volts:

CAS Latency CL=2.0

Row Cycle Time tRC Bios Default

Row Refresh Cyc Time tRFC Bios Default

Ras# to CAS# delay tRCD 3

Row to Row delay Bios Default

Min Ras# Active Time tRAS 5

Row Precharge Time tRP 2

Write Recovery Time Bios Default

Write to Read delay Bios Default

Read to Write Delay Bios Default

Refresh Period tREF Bios Default

Enable 2T Timing Disabled

Then test the system with http://www.memtest.org and make sure it's stable! If you have problems, I would set Enable 2T Timings to AUTO and test it again!

I will get to this tonight...I am at work right now.

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