NESQUiK Posted April 29, 2005 Share Posted April 29, 2005 Hi, I have a DDR 512 MB XMS 3200 memory. MemTest hangs up at about 80% and "Windows Memory Diagnostic"'s test "WINVC" fails, too. BIOS settings are ok. So what can I do? By the way: I'm German and I bought it at http://www.mindfactory.de, is this an authorized reseller? And do I HAVE to send it to America or is there also a german address? Thanks for helpful answers Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 29, 2005 Corsair Employee Share Posted April 29, 2005 Can you tell me our modules part# (How To Read the Memory Label) and the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
NESQUiK Posted April 30, 2005 Author Share Posted April 30, 2005 The part number is CMX512-3200C2. I have a Soyo SY-KT400A mainboard with an Athlon XP 2000. All settings are set to default: FSB 133 MHz, CPU 1666 MHz, CAS 2.5, RAS to CAS 5, RAS 3, TRas 7. No performance settings. My PC hangs up when I run "demanding" software like audio/video editing tools or games. And what about the german address if I want to claim my warranty? Link to comment Share on other sites More sharing options...
Wired Posted April 30, 2005 Share Posted April 30, 2005 Assuming your RMA is approved, you should contact your reseller to see if they will RMA it. If your reseller won't, contact Corsair's Customer Service Department and they can find out whom your reseller's distributor is and help you out with the process. Otherwise the only Corsair address to RMA it to will be in the USA. Link to comment Share on other sites More sharing options...
NESQUiK Posted April 30, 2005 Author Share Posted April 30, 2005 I just found out something really strange: I put my memory into my dad's computer and runned "Windows Memory Diagnostic": all tests succeeded. Then I put his memory (no-name, 256 MB) into my computer and all tests succeeded, too. :confused: HUGE QUESTION MARK Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 2, 2005 Corsair Employee Share Posted May 2, 2005 What are you setting the memory frequency too? Please try and set it to run the memory at DDR333 and then test the module with http://www.memtest.org. Link to comment Share on other sites More sharing options...
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