flacoboy0 Posted December 8, 2020 Share Posted December 8, 2020 Same here. All I can do for now is to have the Water effect mixed with the rain effect, for me those 2 effects are the ones more closely not to notice the bad led. But I'm still thinking why 3 of the 7 standard solid color works good but the other 4 colors do not. Link to comment Share on other sites More sharing options...
mpalensh Posted December 9, 2020 Share Posted December 9, 2020 Hello everyone, another person here with the same issue. While we wait for Corsair to fix this issue here is my situation. Running CMT64GX4M8C3200C16 something very odd, the icue has an option for 7 colors, one led like everyone else is not working with 4 colors: Red, Gold, Pink, White, but works properly with the other 3 colors. I believe the colors that aren't working are the colors that require more from the red LED... the issues seem to center around the red LEDs... Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 9, 2020 Share Posted December 9, 2020 (edited) Like most of you also found, pressure isn't permanent on my end either. Lasts like a day, tops. Super annoying. Seems like they have a batch of these sticks that have some shoddy solder jobs or something. All I can think of. Can a Corsair employee advise us on what to do? Should we even bother with an RMA right now and risk another defective kit? Or should we wait a bit? Edited December 9, 2020 by Soulshot96 Link to comment Share on other sites More sharing options...
SimoneNL Posted December 9, 2020 Share Posted December 9, 2020 Can you apply pressure on the LED while the PC is on, or does it have to be shut down to do that? Link to comment Share on other sites More sharing options...
flacoboy0 Posted December 9, 2020 Share Posted December 9, 2020 I wouldn't try with computer on. I tried couple of times and one of those my system froze because I slightly move the stick from the motherboard slot. So I'm not bothering with this anymore screw this very expensive Dominator ram. Been so expensive corsair should have lifetime warranty no questions ask on malfunctioning modules due to manufacturing defects. Imagine someone buying the 32gb 4266MHZ for almost $1000 and not able to get a replacement? Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 9, 2020 Share Posted December 9, 2020 I did with it on. Doesn't take much pressure, in my case at least. Touch your case to ground yourself first and you should be fine. Pushing on it is definitely a temporary solution though. Also, flacoboy, these kits do have a lifetime warranty iirc...I just didn't personally expect to need it after 2 days lol. Link to comment Share on other sites More sharing options...
flacoboy0 Posted December 9, 2020 Share Posted December 9, 2020 Do they? I'm sorry my bad. I apologize. You can tell my disappointment. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 9, 2020 Share Posted December 9, 2020 Yea, don't worry, I'm right there with you. Currently have a few LED's failing on some of my LL120's, now this... That said, Corsair has been extremely accommodating in getting those fans replaced. Since I have a custom loop and am draining it to swap the GPU soon, they agreed to wait to ship out the replacement fans for advanced RMA till the new GPU block I pre ordered from them ships, so I only have to tear everything down once. So I guess if I'm going to have issues, at least it is with Corsair. Still a bummer though. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted December 11, 2020 Corsair Employee Share Posted December 11, 2020 Same issue, extremely expensive memory... is there even a point to going through an RMA? Do they do cross shipping?? EDIT: I can confirm applying PHYSICAL pressure on the LED actually seems to fix it, but is it permanent? We do offer an advanced RMA option for our products. You can request for one when during the ticket process, and technical support can help with setting it up for you. I'll pass the information about the red LED and pressure improving the color along to our engineering team. Link to comment Share on other sites More sharing options...
flacoboy0 Posted December 11, 2020 Share Posted December 11, 2020 I know the RMA ticket process ask for a receipt, is there any options for kits without a receipt? Maybe because I lost it. Thank you. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 11, 2020 Share Posted December 11, 2020 We do offer an advanced RMA option for our products. You can request for one when during the ticket process, and technical support can help with setting it up for you. I'll pass the information about the red LED and pressure improving the color along to our engineering team. I am aware of this...I'm just wondering if we should wait until the conclusion of your investigation to start the RMA process. Reading other responses here it would seem that this issue is systemic and we have a very good chance of getting another defective kit. Link to comment Share on other sites More sharing options...
SimoneNL Posted December 11, 2020 Share Posted December 11, 2020 I tried the RAM with the wrong LED in different slots but the problem moved with it. I also tried putting pressure on the wrong LED but it only changed to the right colour for a split second and would then return to light blue. So for me this solution isn't working. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 12, 2020 Share Posted December 12, 2020 I tried the RAM with the wrong LED in different slots but the problem moved with it. I also tried putting pressure on the wrong LED but it only changed to the right colour for a split second and would then return to light blue. So for me this solution isn't working. That's because it's not really a solution...more of a confirmation of a hardware fault. Clearly they have a whole batch of these that have this issue, or they made a hardware change that turned out bad and every unit has a chance of this now. This is why I am hesitant to RMA just yet. I don't want to go through the whole process just to get another messed up kit. Link to comment Share on other sites More sharing options...
SimoneNL Posted December 13, 2020 Share Posted December 13, 2020 I contacted Amazon today and I will be getting a replacement kit next week (and can then send my current kit back). Curious to see if that kit will also have the same issue. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 13, 2020 Share Posted December 13, 2020 I've thrown in the towel on this LED not functioning and done the same. Replacement should be here by Friday at latest. Here's to hoping we both get lucky Simone (the fact I have to use the word luck when talking about a $894 kit of RAM is more than a bit annoying lol). Link to comment Share on other sites More sharing options...
Monstieur Posted December 14, 2020 Share Posted December 14, 2020 I just bought a CMT64GX4M4K3600C16 from Amazon and one of the LEDs has a purple tint and appears dim. All colour combinations are tinted on that LED. I'm returning it until this issue is confirmed fixed. Link to comment Share on other sites More sharing options...
TonoPotter Posted December 15, 2020 Share Posted December 15, 2020 Hello all. I started reading this thread showing messages since 2019 and I though it was gonna be something old, but it seems it carry on all the way to present. Giving my experience on this issue. Yes, I have a faulty led on one of my rams, and the issue started a couple of days ago, I saw the ram displaying a slightly different shade of orange that I wanted to have, and It didnt match the other one. Today, it totally drifted to not working properly. I tested rainbow and I can confirm issue is with Red. Only solution I found that fixed it temporarily is to lower brightness all the way as lowest possible, so difference in color mixing is minimal. Let's see what happens. And yes, as others pointed out, RAM modules do perform perfectly. And I would like to keep my Samsung B die version over a faulty led, but c´mon, this sticks ain't cheap at all. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 15, 2020 Share Posted December 15, 2020 I just bought a CMT64GX4M4K3600C16 from Amazon and one of the LEDs has a purple tint and appears dim. All colour combinations are tinted on that LED. Exact kit I purchased about 2 weeks ago. Mine had a LED start acting up after 2 days. Went blue when it should have been white. Here's to hoping my replacement works out. Link to comment Share on other sites More sharing options...
GhostWorks Posted December 17, 2020 Share Posted December 17, 2020 I believe its not related to icue software more hardware issue as its same during boot before icue was even installed on a rebuild with new RAM , I have 3 leds out on 2 sticks for 2 x 64GB kits , also don't want to RMA just yet as its new and most likely will just get another with same issue Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 17, 2020 Share Posted December 17, 2020 I agree GhostWorks...decided to try a replacement via Amazon anyway though. Should be here Friday. If it has issues as well I will probably be refunding. Link to comment Share on other sites More sharing options...
SimoneNL Posted December 17, 2020 Share Posted December 17, 2020 Got my replacement kit from Amazon today. So far the colors are all correct, let's see if it stays that way. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 18, 2020 Share Posted December 18, 2020 Got my replacement kit from Amazon today. So far the colors are all correct, let's see if it stays that way. Mine was fine for two days, then just failed...not trying to be a downer but keep an eye on it for sure. Link to comment Share on other sites More sharing options...
Soulshot96 Posted December 18, 2020 Share Posted December 18, 2020 Ah...the saga continues...someone stole my replacement ram in transit and I was just delivered an empty box. Gotta love it. Link to comment Share on other sites More sharing options...
shadowht Posted December 19, 2020 Share Posted December 19, 2020 just sent mine to the rma, god knows when I will get the replacement, I swear to god... if I get another kit ****ed up... Link to comment Share on other sites More sharing options...
SimoneNL Posted December 20, 2020 Share Posted December 20, 2020 Mine was fine for two days, then just failed...not trying to be a downer but keep an eye on it for sure. Oh yea I know, that happened with the first kit as well. So I'll keep an eye on it. Link to comment Share on other sites More sharing options...
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