lord_ariez Posted August 4, 2018 Share Posted August 4, 2018 https://www.dropbox.com/s/cmus2oi7c40jnst/freeze%204.zip?dl=0 Let me know when you want me to stop lol Link to comment Share on other sites More sharing options...
Wash Posted August 6, 2018 Share Posted August 6, 2018 I have had this same issue. After tracking the problem for many days, i noticed any brief spike to 100% while gaming etc would cause the corsair service to fail. I have changed the application priority in task manager for both Corsair.Service.exe and Corsair.Service.Display to high and have now completed 2 days of stress testing without ICUE going flatline or any instability. Hope this helps. Wash. 1 Link to comment Share on other sites More sharing options...
asyvan Posted August 6, 2018 Share Posted August 6, 2018 I have had this same issue. After tracking the problem for many days, i noticed any brief spike to 100% while gaming etc would cause the corsair service to fail. I have changed the application priority in task manager for both Corsair.Service.exe and Corsair.Service.Display to high and have now completed 2 days of stress testing without ICUE going flatline or any instability. Hope this helps. Wash. This is a workaround. I hope this is picked up by Corsair so they can fix this issue in their software. I would be kinda embarrassed if I was Corsair, not having this fixed yet. Link to comment Share on other sites More sharing options...
lord_ariez Posted August 7, 2018 Share Posted August 7, 2018 Thanks Wash, I'll try that. I've also noticed it only happens to me when the system is under a heavy load Link to comment Share on other sites More sharing options...
BNEA02 Posted August 7, 2018 Share Posted August 7, 2018 (edited) I have had this same issue. After tracking the problem for many days, i noticed any brief spike to 100% while gaming etc would cause the corsair service to fail. I have changed the application priority in task manager for both Corsair.Service.exe and Corsair.Service.Display to high and have now completed 2 days of stress testing without ICUE going flatline or any instability. Hope this helps. Wash. I'm trying this too, now. Seems to work :-) Edited August 10, 2018 by BNEA02 Link to comment Share on other sites More sharing options...
HgMercuryWolf Posted August 7, 2018 Share Posted August 7, 2018 I have had this same issue. After tracking the problem for many days, i noticed any brief spike to 100% while gaming etc would cause the corsair service to fail. I have changed the application priority in task manager for both Corsair.Service.exe and Corsair.Service.Display to high and have now completed 2 days of stress testing without ICUE going flatline or any instability. Hope this helps. Wash. I am also trying this and will see if it works Link to comment Share on other sites More sharing options...
asyvan Posted August 8, 2018 Share Posted August 8, 2018 Coolers are designed to run without software but monitoring the temperature of the coolant. Thanks for the logs - I will review! Have you picked up the latest in this thread and can you confirm you are working on a solution? Thanks Link to comment Share on other sites More sharing options...
Dave115 Posted August 9, 2018 Share Posted August 9, 2018 I have had this same issue. After tracking the problem for many days, i noticed any brief spike to 100% while gaming etc would cause the corsair service to fail. I have changed the application priority in task manager for both Corsair.Service.exe and Corsair.Service.Display to high and have now completed 2 days of stress testing without ICUE going flatline or any instability. Hope this helps. Wash. Thanks for posting, this seems to have helped. Link to comment Share on other sites More sharing options...
lord_ariez Posted August 9, 2018 Share Posted August 9, 2018 I'm still getting freezes but the priority setting has helped. Oddly enough I added a node pro yesterday and haven't seen a freeze yet. Corsair staff havent seen this thread lately. I received a reply on a support ticket yesterday that was, let's say, less than inspiring... Link to comment Share on other sites More sharing options...
lord_ariez Posted August 10, 2018 Share Posted August 10, 2018 Another log, I'm reformatting my computer today. Will report results. https://www.dropbox.com/s/hozrp2whd17fckh/Freeze5.zip?dl=0 Link to comment Share on other sites More sharing options...
revki81 Posted August 11, 2018 Share Posted August 11, 2018 https://www.dropbox.com/s/rc6ru6w7wsyd4rg/log.zip?dl=0 Link to comment Share on other sites More sharing options...
lord_ariez Posted August 11, 2018 Share Posted August 11, 2018 What version of windows are you guys on? I was on an insider build and just reformatted back to public 1803 and so far (fingers crossed) temp monitors have been stable. Link to comment Share on other sites More sharing options...
lord_ariez Posted August 12, 2018 Share Posted August 12, 2018 Yeah, monitors have still been working even under heavy load. Not sure if it has to do with adding a node pro or reformatting. Would sending a working log to compare help you guys? Link to comment Share on other sites More sharing options...
J_Wildfire_T Posted August 12, 2018 Share Posted August 12, 2018 Still running Windows 7 Home Premium here. Few days ago I did some testing, found the corsair service to be only governing the Lighting Node Pro in my machine. Setting the service to disabled and killing it in task fixes all my frame drops / stuttering / lag in games and when watching videos. My K95 and MM800 still work just fine so I can put up with loosing the Lighting Node Pro until corsair release a fix/new iCUE revision. Link to comment Share on other sites More sharing options...
Aliti_308 Posted August 13, 2018 Share Posted August 13, 2018 Interesting... I have never had to do any manual restart of Icue. I generally leave my PC in sleep mode and it wakes up fine and occasionally restart my PC and it all comes back happy. Then again I haven't actually read any part of this thread so perhaps I'm missing the key factors here. Using windows 10 Link to comment Share on other sites More sharing options...
lord_ariez Posted August 19, 2018 Share Posted August 19, 2018 Damn, looks like the problem is back. It seems to revolve around my h100i V2. When it freezes I can still change my RGB profile and everything switches fine expect the cooler. Curious how many of us are using the same cooler? It helps if you guys can fill out your system specs Link to comment Share on other sites More sharing options...
syn-ack Posted August 21, 2018 Share Posted August 21, 2018 stumbled upon this thread searching for a fix for this issue. it would be real nice if this could be fixed, it effects both the icue settings tool, and for me my icue space stops updating as well. i have a completely fresh reload of windows 10 1803, and the 3.6.109 version of icue. i dont have to be doing anything to make it stop responding, just a reboot, and waiting for a time will cause the issue. please fix. Link to comment Share on other sites More sharing options...
HazardousDrunk Posted August 23, 2018 Share Posted August 23, 2018 I have same problem on 3.6.109.. Made a post about it a minute ago but I seen this.. It freezes first 5 minutes after PC boots up. Windows 10, I only noticed it after my CPU was on fire and the fans were still spinning at 1500rpm.................. Have an h100i V2 Link to comment Share on other sites More sharing options...
asyvan Posted August 23, 2018 Share Posted August 23, 2018 Someone (all of us maybe) need to make a support ticket. Corsair does NOT seem to take this seriously and does not seem to pick this thread up. Link to comment Share on other sites More sharing options...
HazardousDrunk Posted August 23, 2018 Share Posted August 23, 2018 Someone (all of us maybe) need to make a support ticket. Corsair does NOT seem to take this seriously and does not seem to pick this thread up. Just sent in a ticket. Link to comment Share on other sites More sharing options...
lord_ariez Posted August 23, 2018 Share Posted August 23, 2018 FYI - I have been working with them on a support ticket for a few weeks now. They've decided that it's likely my h100i V2 is faulty and we're doing an RMA on it. They're out of stock on the V2 and will be sending me an h100i PRO, I will report if I continue to have issues or not Link to comment Share on other sites More sharing options...
sLiCeR. Posted August 27, 2018 Share Posted August 27, 2018 Hi all, I'm also getting this problem with my H100i v2. I bought a corsair keyboard so I changed LINK to iCue software. I'm not sure if I've always had this problem or if it was a recent iCue update. I'm currently on latest iCue and the behavior is the dashboard freezes, iCue doesn't get any new readings so the fan profile is "stuck" on the last temperature reading. If I restart the corsair service + iCue software it will get back to normal but will get stuck again randomly. Any solution for this? Thanks Link to comment Share on other sites More sharing options...
wolfhoundmike Posted August 27, 2018 Share Posted August 27, 2018 (edited) same here but only when playing Pubg using h115i water cooler and strafe rgb and void pro wireless Edited August 27, 2018 by wolfhoundmike forgot stuff Link to comment Share on other sites More sharing options...
DevBiker Posted August 27, 2018 Share Posted August 27, 2018 I've seen this happen as well ... typically I only need to restart iCue to get things "unstuck". For my cooler, the fan profile still operates properly even though the values on the screen aren't being updated. Link to comment Share on other sites More sharing options...
lord_ariez Posted September 6, 2018 Share Posted September 6, 2018 Just wanted to pop in and say that it's been a week since I received my new cooler on RMA and I haven't had any issues with the monitors freezing under load Link to comment Share on other sites More sharing options...
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