aaron3579 Posted December 26, 2004 Share Posted December 26, 2004 Between the months of July and October, 2004, I ordered the parts for and assembled a new computer. The specific components were as follows: Epox Motherboard: EP-8KDA3+ [MOTHERBORD] http://www.epox.com/USA/product.asp?id=EP-8KDA3plus Athlon 64 3000+ Processor [PROCESSOR] http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118_9485_9487%5E9503,00.html http://store.compbus.us/amdat64302cp.html Thermaltake Vesus 12 Heatsync and Fan [HEATSYNC/FAN] http://www.thermaltake.com/coolers/venus/rs/a1744.htm ASPIRE X-Infinity Black ATX Mid-Tower Case with 350W Power Supply, Model"ATXB6KLW-BK/350" [CASE] http://www.newegg.com/app/viewproductdesc.asp?description=11-144-076&DEPA=1 Western Digital Raptor II Hard Drive [HARDDRIVE] http://www.wdc.com/en/products/Products.asp?DriveID=65 Corsair PC 3200 XMS DDR Random Access Memory, One 1024 MB stick [MEMORY] http://www.corsairmemory.com/corsair/products/specs/cmx1024-3200.pdf Sony DVD Burner [DVDBURNER] http://www.wallapc.com/.sc/ms/dd/1091553224642968/9/nc/DVD-RW/210/SONY%2520DW-U18A%25208X%2520DVD%252B%5E2F-RW%2520OEM%2520BLACK Toward the end of October, I assembled the aforementioned components and used my old GeForce Ti3 64 video card and brand X monitor (I’m putting myself through school after all). I used the computer without any problems from the end of October until yesterday when it failed to boot. I switched it on, my fans spun, my lights flashed, and the video card sent no signal to my monitor. I took steps to troubleshoot the problem that I will now describe. First, I attached my monitor to a different PC to find out if my monitor was the culprit. To my dismay, the monitor displayed the signal without any problems (my RAM cost quite a bit more). Then, I took another monitor and attached it to my computer. The monitor remained black. Finally, I removed the video card and replaced it with one that I knew to be in working order. It also failed to send a signal to my monitor. A special feature of my motherboard is a digital display attached directly to it that gives me postcodes to tell me what’s going wrong. Remembering this, I checked the postcode and referred to my manual. My board was indicating to me that there was a problem with the memory. I opened my case and removed the memory. Then I put it back in and tried to boot the computer again. This time it booted, but I had to reset my CMOS settings. Thinking that I had resolved the problem, I continued to use my computer as normal, but my relief was short-lived. My computer began to act strangely. It was horribly unstable. It would randomly stop recognizing my USB mouse. It kept locking up and giving me blue screens of death. Finally, it failed to reboot all together. Taking the ram out and replacing it did no good. I even tried the other two slots just to be sure... no luck. Now all my computer does when I turn it on is spin its fans, flash its lights, and give me the postcode that indicates a failed RAM module. It sends no signal whatsoever through the AGP slot. I purchased the RAM originally through Monarch Computers, an online computer parts vendor. Their return policy is only good for 60 days; its been to long to take advantage of this. When my RAM originally was shipped to me, it was still in the corsair package with all of the authentic paperwork. I never removed any of the Corsair stickers from the module itself, nor did I tamper with the heatspreader. I still have the receipt from Monarch, but I don't know if I could lay hands on the corsair paperwork any longer. I understand that Corsair backs all of its RAM modules with a lifetime (one of the reasons I bought Corsair) warranty, and I would like to take advantage of this. What can I do to obtain an RMA? Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.