xrayvsion Posted November 1, 2004 Share Posted November 1, 2004 I have two sticks of cmx512--3200c2 xms 3202v1.2 memory and i think one of them is defective. i have been having random rebooting problems, ranging from once a week to 12 times a day. Ran Memtest and before it was complete had 920 errors (i don't know why my brother stopped it at 85%). I would like to get an RMA and get this problem fixed quickly. I called the tech support line and was told i'd receive a call in 24 hours and it has been about 4 weeks, so now i'm trying the forum Jamie Link to comment Share on other sites More sharing options...
Wired Posted November 1, 2004 Share Posted November 1, 2004 What CPU / FSB / motherboard do you have? What are your memory timings set to? Have you tried multiple slots? FYI, they're really good at getting back to someone within 24 hrs on the phone, that's a bit odd. Link to comment Share on other sites More sharing options...
xrayvsion Posted November 1, 2004 Author Share Posted November 1, 2004 I was using an AMD 2200+ with an Asus A7n8x deluxe 400fsb, and i had updated the bios. I am now using a Gigabyte GA-7N400-L 400FSB and i now have the barton 3000+ (just switched last week of september. It also has been tested in other slots and even a third motherboard, another gigabyte i believe. i do not know what the timings are, if you tell me how to check i can for you. i am guessing that is in bios setup. I know that nothing is overclocked or overdriven, both times it was setup by my brother who kept it at normal settings. after changing motherboards and cpus i am still having problems with the memory and that is when i ran memtest if you need the full result i can reinstall the memoryand let memtest run entirely for full results. I am very impressed with the memory however...with all of those problems it has been still mostly working for a year like that (i have always just dealt with it, never thought it could be memory) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 1, 2004 Corsair Employee Share Posted November 1, 2004 Do you have a 200 Mhz 3000+ or 166MHz CPU? And if you have not set any of the timings manually I would suggest you try and set the Dim over voltage control to +.2 Volts and set the memory Frequency at 100% and then test the module again with http://www.memtest.org. Link to comment Share on other sites More sharing options...
xrayvsion Posted November 2, 2004 Author Share Posted November 2, 2004 333MHz FSB and i will try to use the settings you mentioned. is that in the BIOS settings? Link to comment Share on other sites More sharing options...
xrayvsion Posted November 2, 2004 Author Share Posted November 2, 2004 http://www.pcprogress.com/product.asp?PID=AMDXP3000333OEM&m1=pg this is the processor Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 3, 2004 Corsair Employee Share Posted November 3, 2004 Please make sure that you have the latest BIOS for your MB and load Setup/optimized default settings, and try the following BIOS settings; TwinX1024 or TwinX512-3200C2 Advanced Chipset Features (Ctrl + F1) DRAM Clock: 166 MHz CPU Freq: 166 CPU/DRAM ratio: 1:1 or 100% Configure Dram timing by SPD: Disabled/User define SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 6T SDRAM Bank Interleave: 4/Auto/Enabled SDRAM Command Rate: 1T Frequency Voltage Control Memory or Dim Reference voltage: 2.7/2.75 Volts (+.2) AGP Voltage: Default *unless you have ATI 9200 or 9600 then 1.6 Volts suggested!* All other settings should be set to default settings! Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure! Link to comment Share on other sites More sharing options...
xrayvsion Posted December 17, 2004 Author Share Posted December 17, 2004 alright, i finally got around to testing memory again. i changed/checked the settings except i didn't know how on: Configure Dram timing by SPD: Disabled/User define SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 6T SDRAM Bank Interleave: 4/Auto/Enabled SDRAM Command Rate: 1T ran memtest 3 times with each stick bad stick : pass 1 3144 errors pass 2 6577 errors pass 3 10046 errors Link to comment Share on other sites More sharing options...
Wired Posted December 17, 2004 Share Posted December 17, 2004 Do you mean you couldn't set those timings? Link to comment Share on other sites More sharing options...
xrayvsion Posted December 17, 2004 Author Share Posted December 17, 2004 that is correct. i couldn't find anywhere to set those timings. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 17, 2004 Corsair Employee Share Posted December 17, 2004 xrayvsion, Please check the manual that came with your MB, but I think with Gigabyte you have to hit CNTRL + F1 at the main bios screen and please make sure that you set the Dim Over Voltage control to +.2 volts and that you have set the memory Frequency to 100% or DDR333 with the latest bios installed and install the modules in slots 1-3 or 2-3. Link to comment Share on other sites More sharing options...
xrayvsion Posted December 17, 2004 Author Share Posted December 17, 2004 found it, set over voltage to +.2 and so far first pass is 3432 errors. I am only using one stick of memory since the other one tested fine. if you need me to install both, i can. please let me know. i have to leave for work, but i will run a few more passes and get you the results. the mem freq has been set to 100% (on the previous tests also) and slot 1 right now. It was 2-3 when both sticks were in Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 17, 2004 Corsair Employee Share Posted December 17, 2004 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
xrayvsion Posted December 31, 2004 Author Share Posted December 31, 2004 is there anyway to find out the status of my RMA? I had to call to get the RMA # (which is at home, and i'm not) because it was never emailed to me. Now i just want to know what the status of my replacement is (I am borrowing some memory right now) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 3, 2005 Corsair Employee Share Posted January 3, 2005 Yes, but you would need to call or email Customer service at 888-222-4346 and Dial "0" or email warranty@corsairmemory.com. Link to comment Share on other sites More sharing options...
xrayvsion Posted January 12, 2005 Author Share Posted January 12, 2005 what do i do now? I received my Memory back (assuming it's new) and it is bad (actually worse than the other stuff) I do believe it had something to do with the shipping...All that i had to do to get my new memory out of the box was reach into the OPEN end (open due to the CRUSH injury the box received)...Of course it was just sitting on the porch when i got home, so i couldn't kick the ups guy in the head. Installed, windows would boot, but computer was completely useless. couldn't load any program, or even shut down. ran memtest and had 14 errors btw the two sticks (ran individually one had 2 one had 12) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2005 Corsair Employee Share Posted January 12, 2005 Please call our tech support at 888-222-4346 and choose option"3" that will take you right to tech support! But please do it when you are in front of your system. Hours are Monday Thru Friday 8:30AM to 5:30 PM Pacific Time excluding holidays! Link to comment Share on other sites More sharing options...
xrayvsion Posted January 12, 2005 Author Share Posted January 12, 2005 i kept the settings you told me over the phone, installed the second stick, slots 1 and 3, and with memtest first pass 34 errors second pass 64 errors Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2005 Corsair Employee Share Posted January 12, 2005 Gigabytes bios is kind of finiky some times, please go back through and make sure the timings are set as we set them on the phone. CPU Freq: 166 Mhz System Performance: User Define Memory Freq: 100% Dim Over voltage control: +.2 Volts Configure Dram timing by SPD: Disabled/User define SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 6T If that does not solve the problem please call us back and we will get them replaced but I would like to personally test your modules! Link to comment Share on other sites More sharing options...
xrayvsion Posted January 13, 2005 Author Share Posted January 13, 2005 unfortunately all the settings stayed the same...i let it make 10 passes, 412 was the final number Link to comment Share on other sites More sharing options...
xrayvsion Posted January 13, 2005 Author Share Posted January 13, 2005 defiinetly not working. although it is MUCH better with those settings, it is still randomly rebooting. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 13, 2005 Corsair Employee Share Posted January 13, 2005 Please contact our customer service and let them know what the situation is! Link to comment Share on other sites More sharing options...
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