DarkShadix Posted December 6, 2019 Share Posted December 6, 2019 I was wondering if I was missing anything. I downloaded the iCUE software and updated the mouse and dongle but the slipstream feature refuses to work correctly. My computer recognizes the dongle. Using Bluetooth and the wire work perfectly fine it's just the slipstream technology that's being unresponsive. The only way I can get it to "work" is if I force an update while the dongle and the mouse are plugged in then unplug the wire, but once I turn the mouse off it will not reconnect unless I do that again. When I click "USB Wireless receiver pairing" it says it was successful but as soon as I unplug the wire it disconnects and acts as if the mouse is off even when I get it to "work". I just got this mouse as a replacement for my old wireless mouse and I even put the dongle in the same spot as the old one since it worked just fine there. Do I just have to buy a new one? I don't know what to do with it since the main reason I bought the thing doesn't even work. I ordered it off of Best Buy online but I didn't get a warranty because I didn't expect this to happen, just in case that info would be useful. Link to comment Share on other sites More sharing options...
DevBiker Posted December 6, 2019 Share Posted December 6, 2019 At this point, I could open a ticket with Corsair Support. Link to comment Share on other sites More sharing options...
Apophis3 Posted December 6, 2019 Share Posted December 6, 2019 Try reflashing it, the dongle may have bummed during the last one. And please, make sure you follow the instructions given by iCUE. The flashing process for my Ironclaw is different from my Dark Core for example. Link to comment Share on other sites More sharing options...
W01F51 Posted December 13, 2019 Share Posted December 13, 2019 Where can I find how to reflash it? Link to comment Share on other sites More sharing options...
Apophis3 Posted December 13, 2019 Share Posted December 13, 2019 Under Settings, you hit Update Firmware, and it'll ask if you would like to Force an Update, say yes, and follow prompts Link to comment Share on other sites More sharing options...
W01F51 Posted December 14, 2019 Share Posted December 14, 2019 Oh, whenever I put a new part in my computer the wireless reciever to my mouse stops working. I tried to reflash it, but the wireless reciever wasn't recognized by my computer. Link to comment Share on other sites More sharing options...
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