Enerccio Posted November 6, 2020 Share Posted November 6, 2020 I finished my build, did cable management, everything posted and life was good, except in ICUE I didn't see aio at all. So I was like, huh? Did I forget to plug it in? I tried to plug in the cable again and again but it never sticked. So I took the cooler down and looked at the hole: Literally it's not there, the connector. I thought I broke it somehow but I look inside and there is void, no connector, no pcb, no cable, nothing. Pump works (I think) but this is ridiculous. How can this pass QA? :bigeyes::bigeyes::bigeyes: Had to disassemble whole cooling and reorder a new one and I will be returning this unit :(::(::(: Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted November 9, 2020 Corsair Employee Share Posted November 9, 2020 Woah, we hate to see that, Enerccio. Please reach out to our support team, they can help take care of this with you. https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
SpeedyV Posted November 10, 2020 Share Posted November 10, 2020 That's a good question. How DID that pass QA? Link to comment Share on other sites More sharing options...
Enerccio Posted November 13, 2020 Author Share Posted November 13, 2020 I returned to the shop and they replaced it with new one that works well! Just strange to see that lol Link to comment Share on other sites More sharing options...
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