Naviation Posted October 7, 2020 Share Posted October 7, 2020 Purchased the Void Elite Wireless. Having an issue where sound is louder on the right side and the left side is noticeably quieter. Went into sound settings to make the left side louder and there is no left and right balance sliders. Even in the additional settings for the headphone there is no option there in 'levels' either. There seems to be no way to adjust the left/right balance in iCUE as far as I am aware. My old USB headphones prior had this option, not sure why this is not the case here. Headset is working perfectly aside from this. Is there a way to fix this that I am missing? Why is there no way to balance the audio for me? Should I be contacting support? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted October 7, 2020 Corsair Employee Share Posted October 7, 2020 We would recommend you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted October 13, 2020 Corsair Employee Share Posted October 13, 2020 We just released a new update to iCUE (3.34.161), please try installing it and see if that improves the audio balance: https://downloads.corsair.com/Files/CUE/iCUESetup_3.34.161_release.msi Link to comment Share on other sites More sharing options...
timoff Posted January 4, 2021 Share Posted January 4, 2021 Corsair does not support R/L balancing. Return your headphones and get a different brand. Again, corsair does not support R/L balanceing. If you have a handicap or a faulty pair of headphones, you're out of luck. Last time, Corsair does NOT support R/L balancing. Link to comment Share on other sites More sharing options...
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