4s0 Posted April 18, 2012 Share Posted April 18, 2012 My computer was working for about 3 weeks perfectly until it started shutting off for no obvious reason. After shutting off the fan starts up again and stops 0-3 times and then it doesn't work at all. The first time this happened I cycled the PSU power and it worked fine for about a day. Now it shuts off after between 1 second and 10 minutes depending on how long I leave it alone. I tried removing each.memory stick and the video card and it still does it. It is not a problem with either of those or the motherboard I believe because it boots fine and runs until it randomly shuts off. I can't think of any other cause than the PSU. I don't have another system or PSU to swap out with either. I am thinking of RMAing it but I don't know if I should go through NewEgg or Corsair. I already sent a mail in rebate for it as well so I don't know how that works with RMAs. I really don't want another defective PSU so I was.considering sending it back to NewEgg for a refund and getting one from another brand because the one I currently have is unreliable and I'm not sure I want another. I heard Corsair is a good brand, but now I'm not so convinced. Link to comment Share on other sites More sharing options...
Wired Posted April 18, 2012 Share Posted April 18, 2012 Rebates have nothing to do with RMAs. Turning in the rebate may stop you from being able to get a refund depending on what NewEgg's policy is. Link to comment Share on other sites More sharing options...
peanutz94 Posted April 18, 2012 Share Posted April 18, 2012 It very well could be the MB too. I would check the voltages on the PSU with a multimeter to see exactly what they are. That would give you a definitive answer.*shrugs* Link to comment Share on other sites More sharing options...
4s0 Posted April 19, 2012 Author Share Posted April 19, 2012 It very well could be the MB too. I would check the voltages on the PSU with a multimeter to see exactly what they are. That would give you a definitive answer.*shrugs* Just checked after I let it die again. Shorting the green wire to a ground wire gave no response. After letting it sit for a while I tried again and it worked. All voltages are correct so the problem only occurs under load and now I know it is 100% the PSU. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 23, 2012 Corsair Employee Share Posted April 23, 2012 Please use the link on the left and request an RMA and we can replace it. Link to comment Share on other sites More sharing options...
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