King-Kong Posted May 17, 2018 Share Posted May 17, 2018 Im have a K70 LUX RGB keyboard and i had it for a while. Everytime i start my computer CUE doesnt detect my keyboard. The program starts with windows. I have to close the program manually then start it again for it to detect my keyboard. When i do that it works without any problem but its very annoying to do that every time i start my computer. I have lived with it for almost a year but there have to be a solution for this. The program is up to date as well as the firmwire, i have also tried to force update the firmwire again. Pleas help me with this, many thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted May 18, 2018 Corsair Employee Share Posted May 18, 2018 Hello King-Kong, This can often be related to USB settings. I've experienced something similar and sometimes just using different USB ports can resolve it. Below are some things to double check. - set USB to partial initialization (common term for ASUS boards) - enable legacy USB support - disable XHCI handoff (if available) - update motherboard BIOS - update your USB drivers if available and disable USB selective suspend through the Power Options within the Control Panel. Link to comment Share on other sites More sharing options...
King-Kong Posted May 18, 2018 Author Share Posted May 18, 2018 Thank you for your reply. I tried all the things you said but neither of them worked. I solved it by disable autostart for cue, then created a task scheduler for cue to start and delayed the program for 30 seconds. I suspect i had something to do with UAC because i get like 3 UAC notifications when i start my computer from other programs and somehow it creates a problem for cue to detect the keyboard. But anyhow its working for me now and i hope my solution can be of help to anyone with the same problem. Link to comment Share on other sites More sharing options...
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