Mattias90 Posted May 15, 2013 Share Posted May 15, 2013 My Vengeance 2000 cracked above the left earpiece and did a RMA request and all went smooth and fine until i noticed that the shipping is rather expensive. For the price of the shipping i can almost buy a new headset which is rather crazy. Can´t i just get a spear part instead of having to pay heavy shipping cost or is there a alternative solution for this? Case Number: 3399708 Link to comment Share on other sites More sharing options...
Toasted Posted May 16, 2013 Share Posted May 16, 2013 You can contact customer service via phone/Skype and ask if they can help with the shipping fees. You can call them using their toll-free number on Skype. Link to comment Share on other sites More sharing options...
Mattias90 Posted May 26, 2013 Author Share Posted May 26, 2013 After some time the support at the store i bought the headset from answered but they cant say if it will be replaced as it looked as a fault on my part but i guess its only them covering their *** if something happens. I have been trying to get in contact whit corsair but im always at home when the support is not online. I have been trying to find a email link but cant find one at all, am i blind or is email not available? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 29, 2013 Corsair Employee Share Posted May 29, 2013 You can submit a RMA Request to the left. This also allows you to send us a message as well. Link to comment Share on other sites More sharing options...
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