kangster Posted June 5, 2013 Share Posted June 5, 2013 Hi, my ticket (#6028765) has been open since Friday may 31st (3:28 PM EST). My Corsair 650D's front dust filter fan door won't close properly due to a missing clip (there are pictures in the ticket) that causes the right corner to stick out. I was "supposed" to an answer within 8 business hours which was this Monday.... I would really appreciate an update on this. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 5, 2013 Corsair Employee Share Posted June 5, 2013 Your case has been processed and a message was sent to our customer service asking them to process the request ASAP. Link to comment Share on other sites More sharing options...
kangster Posted June 14, 2013 Author Share Posted June 14, 2013 Would it be possible to do an advanced RMA instead of me shipping the item first? The tower is on top of my desk and with the front filter missing for RMA, the fan noise will be quite annoying to hear. I would buy the replacement 600T front filter (7.99) if the shipping (18.99$) didn't cost almost three times more than the part itself... Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 14, 2013 Corsair Employee Share Posted June 14, 2013 I am sorry our parts department is a little behind I have asked them to send this out ASAP. Link to comment Share on other sites More sharing options...
kangster Posted June 15, 2013 Author Share Posted June 15, 2013 Thanks a lot Ram Guy! Link to comment Share on other sites More sharing options...
kangster Posted June 25, 2013 Author Share Posted June 25, 2013 I received the replacement part today, thanks for the excellent customer service Ram Guy. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.