h7u9i Posted June 15, 2014 Share Posted June 15, 2014 So it's been almost a year since I first received my Silver Corsair K70 (CH-9000019-NA). Since then 30 LEDs on my keyboard have died. Being in school, I haven't had a lot of time until now to deal with an RMA process until now, but now that Corsair has discontinued this keyboard, is there anything I can do to get it fixed? If I sent it in for an RMA, would it be possible to get it back fixed? I've heard bad stories of people getting back the wrong product, and good stories where people get an updated product, but I really wouldn't want to be sent a Red/Black K70 by mistake either way. Any help is appreciated! Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 15, 2014 Administrators Share Posted June 15, 2014 Please create a support ticket at http://corsair.force.com Link to comment Share on other sites More sharing options...
h7u9i Posted June 15, 2014 Author Share Posted June 15, 2014 I can't seem to request an Express Replacement option with my keyboard. I don't want to be without a keyboard for several weeks, so is there anyway I can select this option? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 15, 2014 Administrators Share Posted June 15, 2014 Mention it in the ticket and after it's approved call customer service and they can update the ticket. Link to comment Share on other sites More sharing options...
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