uffbros Posted December 12, 2013 Share Posted December 12, 2013 I have a Corsair 120GB Neutron GTX SSD running Windows 8.1 Pro. I downloaded and installed Corsair SSD Toolbox and it says I have firmware version M310 and that there is an firmware update. I click the firmware update button and it says downloading and then 20 seconds later says update failed. I disabled my antivirus and anti spyware programs and it still fails. Any ideas why? Thanks. Link to comment Share on other sites More sharing options...
Yellowbeard Posted December 12, 2013 Share Posted December 12, 2013 Fully power your system off and leave it off for 30- seconds and reboot. Check your firmware again. Also, check any SSD product page for the download and make sure you have the latest version of the toolbox, 1.1.0 Link to comment Share on other sites More sharing options...
uffbros Posted December 12, 2013 Author Share Posted December 12, 2013 I have the latest version and turned off machine over night and still says the same thing. I have my BIOS set to UEIF and secure boot. Would this matter? Link to comment Share on other sites More sharing options...
uffbros Posted December 12, 2013 Author Share Posted December 12, 2013 Update..I went into bios and disabled secure boot and I still get the same message that it fails. The bios also says legacy disabled could that be it? Thanks. Link to comment Share on other sites More sharing options...
uffbros Posted December 12, 2013 Author Share Posted December 12, 2013 Update 2..I just did the bios with out secure boot and with legacy enabled and disabled. It still won't install. Anyone????? HP 3500 Desktop with Intel I-5. Link to comment Share on other sites More sharing options...
snfo Posted December 12, 2013 Share Posted December 12, 2013 try to change the intel SATA drivers with the windows standard SATA drivers Link to comment Share on other sites More sharing options...
uffbros Posted December 12, 2013 Author Share Posted December 12, 2013 How do you do that Link to comment Share on other sites More sharing options...
snfo Posted December 12, 2013 Share Posted December 12, 2013 Search for Device Manager and click on it then a window will show, look for IDE ATA/ATAPI controllers and expand it by clicking on it Now you will have something like Intel® ......... SATA AHCI controler RIGHT CLICK on it Choose Update driver software Chose Browse my computer for driver software Chose Let me pick from a list ..... And now you will see something like Standard AHCI 1.0 Serial ATA controller. Select this one and then click Next Link to comment Share on other sites More sharing options...
uffbros Posted December 12, 2013 Author Share Posted December 12, 2013 snfo...That worked..I appreciate all your help. Take care. Link to comment Share on other sites More sharing options...
snfo Posted December 13, 2013 Share Posted December 13, 2013 Glad to ear Don't forget to return to the intel drivers Link to comment Share on other sites More sharing options...
uffbros Posted December 13, 2013 Author Share Posted December 13, 2013 Yep..Did that right away. Thanks. Link to comment Share on other sites More sharing options...
uffbros Posted May 22, 2016 Author Share Posted May 22, 2016 Ok..Here I am 3 years later and just downloaded the newest toolbox. It says has a firmware update of version 311.....I already have that version.....this happened 3 years ago as well. I have it do the update for the hell of it and says successful. I turn off machine and then back on 2 min later and it's still 311. Yes I changed to the standard adapter in device manager first. Any ideas? Link to comment Share on other sites More sharing options...
Toasted Posted May 23, 2016 Share Posted May 23, 2016 If the SSD is working fine, you don't really need to update the firmware. Have you tried updating the SSD on another computer with AHCI enabled? You can also contact technical support for further assistance. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
feline1 Posted June 29, 2016 Share Posted June 29, 2016 I downloaded the latest SSD Toolbox today (v1.2.3.9) as it still doesn't work. This software is hopeless Link to comment Share on other sites More sharing options...
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