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iCUE v5.14.93 Release Notes
RSMJR87 replied:
Corsair, add me to the list off customers that are not happy with this ICUE update. In result of the update I was unable to even uninstall the old version completely which led to me being unable to install the new version. The only reason I decided to update ICUE was because of an Windows update that messed with ICUE's ability to maintain fully functional RGB lighting. I rewrote my hard drive and reinstalled windows on a new partition. I installed ICUE after all updates and drivers were completed with my system. Now multiple fans (4) aren't working and my Keyboard isn't lighting up anymore. I've reseated every phase and PWN power connector as well my keyboard. After a restart, the issue remains. The issue seems to sprout from CORSAIR or MICROSOFT updates that are ultimately causing stability issues. None the less CORSAIR ICUE is NOTORIOUS for these ISSUES! I for one will be moving away from CORSAIR products for myself and my clients because of these issues. I've built systems using ASUS Armory Crate as the main RGB system for clients and they have had zero issues for years with WINDOWS updates. I've been playing this game for a while and I know the next update will likely fix the issue. However, if anyone asked me, should I go CORSAIR Case/Lighting? I will answer, If you want to deal with unstable software and potentially corrupt your registry leading to you needing to reinstall windows then go CORSAIR. Please notify our forum when the update to fix this disaster is available.
By Technobeard
Started51 -
Question about H115i RGB PRO XT fan sensors in iCUE
c-attack replied:
This is normal for Asus boards. You get a lot of junk values at the ends of the possible range (0C, 127C) as well as duplicates. The CPUID program CUE uses to fetch this data has a hard time with the Asus Embedded Controller and other programs like HWinfo will note this as well. This should not be possible because AC has no way to interact with CUE or the AIO fans. That lead from the AIO to CPU fan is just a tachometer wire. It reports a RPM to the motherboard to satisfy the built in 'boot safety' feature. There is no power or control wire and that was the "3 pin"/1 wire connector you mentioned earlier. The fans connect to the AIO fan splitter directly. No motherboard control there. The only way Armory Crate can interact with CUE is on the software level as both fight for access to the motherboard bus or other common access points. This is possible, but it doesn't come up much. I would continue with the support ticket. In your CUE settings gear, turn on "debug logging". The next time the fans give the bad readings, go back and export the logs. You must do this manually. Send it in with the ticket. There may be some clue about the error. What's bugging me a little is these software interaction issues typically affect a wide range of sensors. Coolant temp, pump rpm, and anything else in CUE. For it to specifically target the AIO fans each time while not affecting the pump or coolant temp value on the same device is not typical, so I still wonder if there is a hardware issue.
By AMLime
Started11 -
iCUE Link Fans QX-RX
c-attack replied:
That’s where the CUE Link 4 way splitter or Y-Splitter come into play. You don’t need to set it up like a traditional series circuit. All paths need to come back to either side of the hub.
By Bluestake
Started4 -
Where is iCue Crash reports located?
c-attack replied:
C:Users/(name)/App Data (hidden)/Local/Corsair
By coldviper
Started2 -
ICUE LINK XG3 RGB HYBRID and iCUE LINK H150i LCD
Dyne Reardon replied:
Thank you!
By Dyne Reardon
Started2 -
12VHPWR PSU Cable is this one safe and authentic ?
Technobeard replied:
It says: Ships from: Amazon.com Sold by: Amazon.com So yeah, it'll be an authentic part. Here's the part page for the cable: https://www.corsair.com/us/en/p/pc-components-accessories/cp-8920334/premium-individually-sleeved-12-4pin-pcie-gen-5-12vhpwr-600w-cable-type-4-red-black-cp-8920334 That cable's listed as an accessory on the PSU's part page (under More To Consider), so you're good to go: https://www.corsair.com/us/en/p/psu/cp-9020201-na/rmx-series-rm1000x-1000-watt-80-plus-gold-fully-modular-atx-psu-cp-9020201-na Under Tech Specs the PSU shows that the Cable Type is Type 4. The cable product page states it's a Type 4 cable. So you're doubly good to go 🙂 There's also the PSU Cable Compatibility chart to check out.
By Petergh
Started1