xxbassplayerxx Posted August 26, 2012 Share Posted August 26, 2012 I RMA'd my Flash Voyager GT 16GB (USB 3.0) because it had become horrendously slow. I got my new drive and I've tested it across four different computers and it's still terrible. I just ran HD Tune to check the speeds: Read Min: 0.8MB/s Read Max: 0.9MB/s It can't even run the Write Test... it gives an error. CrystalDiskMark also would not run. I all out of Flash Drives because my USB 2.0 Flash Voyager isn't working anymore either (it's not recognized at all when I plug it in to anything). I can't format it because the BIOS doesn't even recognize it. Is there something I can do to speed up the RMA process this time around (took ~3 weeks last time)? Is it even worth it? I already have $7 invested in shipping and these things are pretty cheap. Link to comment Share on other sites More sharing options...
Toasted Posted August 27, 2012 Share Posted August 27, 2012 Contact Customer Service or reply back to your case # and tell them your replacement USB is faulty. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 27, 2012 Corsair Employee Share Posted August 27, 2012 Hello. I am very sorry for this inconvenience. what is your old RMA # i can get a shipping Label sent out and we will send a new drive. Link to comment Share on other sites More sharing options...
xxbassplayerxx Posted August 28, 2012 Author Share Posted August 28, 2012 I appreciate the help. The case number is 4925615. My USB 2.0 drive (CMFUSB2.0-16GB) was purchased 3/7/2009 from Newegg. Can I get this added to the same case so I can just ship them both back together? I've subscribed via email to this thread, so I should be quicker to respond this time. Link to comment Share on other sites More sharing options...
xxbassplayerxx Posted August 30, 2012 Author Share Posted August 30, 2012 Any update on this? Link to comment Share on other sites More sharing options...
xxbassplayerxx Posted August 31, 2012 Author Share Posted August 31, 2012 How should I proceed with this? Link to comment Share on other sites More sharing options...
Toasted Posted September 1, 2012 Share Posted September 1, 2012 You'll need to wait until Monday as it is the Weekends. Link to comment Share on other sites More sharing options...
xxbassplayerxx Posted September 1, 2012 Author Share Posted September 1, 2012 Thanks, but it wasn't the weekend when I bumped it those last two times :( Link to comment Share on other sites More sharing options...
Lepricon Posted September 1, 2012 Share Posted September 1, 2012 Read this and be more careful with handling of this USB. I had dozens of them over the last 2 years and it was always the same cause, just different symptoms. P.S. Well, never RMA'd. I buy them cheap enough for not asking for the warranty :) Link to comment Share on other sites More sharing options...
Toasted Posted September 2, 2012 Share Posted September 2, 2012 Thanks, but it wasn't the weekend when I bumped it those last two times :( RAM GUY, May have missed it. He'll probably have a look on Monday. Link to comment Share on other sites More sharing options...
Wired Posted September 3, 2012 Share Posted September 3, 2012 RAM GUY, May have missed it. He'll probably have a look on Monday.Tuesday. They're closed today. Link to comment Share on other sites More sharing options...
xxbassplayerxx Posted September 5, 2012 Author Share Posted September 5, 2012 Ehh... so much for Tuesday? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 6, 2012 Corsair Employee Share Posted September 6, 2012 I am sorry I do not know what the issue was but I have sent a message to our customer service to get this process ASAP for you. EDIT: Just checked and it was delivered on the 21st by UPS tracking number 1ZA3969T0348683116 Tuesday, 08/21/2012 at 6:05 P.M. Left At: Porch Link to comment Share on other sites More sharing options...
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