Kosugi Posted September 3, 2013 Share Posted September 3, 2013 Hello all, Last night I was using my computer and the spacebar was working just fine, with absolutely zero issues. Today I start to use my computer and the spacebar on the K60 will not work. I have tried switching USB ports and reinstalling drivers, to no avail. Unfortunately, at the present time trying it on another machine is not possible, though I doubt this would make any difference, as the keyboard I am using to type this is working just fine (Logitech G15). Any and all help/advice is appreciated. The keyboard was purchased on the 14th of September 2012, so I believe it is still under warranty. It looks like this one might need to go back for RMA, but if I'm able to avoid that, obviously that would be preferable. Thanks in advance for your help. Link to comment Share on other sites More sharing options...
Toasted Posted September 4, 2013 Share Posted September 4, 2013 Reflash the firmware and see if that helps. If it doesn't, request an RMA to replace the keyboard. Link to comment Share on other sites More sharing options...
Kosugi Posted September 4, 2013 Author Share Posted September 4, 2013 I opened a ticket early yesterday, still no response. Is the "less than 24 hours" thing just an estimate? :) Link to comment Share on other sites More sharing options...
Toasted Posted September 6, 2013 Share Posted September 6, 2013 Post your ticket # here for RAM GUY. Link to comment Share on other sites More sharing options...
Kosugi Posted September 6, 2013 Author Share Posted September 6, 2013 My ticket # is 6097192. It has still not been answered. What a shame. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 6, 2013 Corsair Employee Share Posted September 6, 2013 My ticket # is 6097192. It has still not been answered. What a shame. Hello Kosugi, I apologize for the delayed response. I have approved your RMA to have this unit replaced. Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
Kosugi Posted September 6, 2013 Author Share Posted September 6, 2013 Thank you. Do I need to return everything, the extra keys and keyholder/wrist rest as well? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 10, 2013 Corsair Employee Share Posted September 10, 2013 Thank you. Do I need to return everything, the extra keys and keyholder/wrist rest as well? Yes, you should return everything just to be safe Link to comment Share on other sites More sharing options...
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