Mikolaj69 Posted June 26, 2012 Share Posted June 26, 2012 Today my 1,5 years old SSD drive F60 died without any prior errors or warnings. It is not detected by BIOS and moreover it slows down the system - when the drive is connected to the computer logging to BIOS takes ages. My problem is that this was my boot drive (Windows XP) and with the failure of SSD drive I have lost the system :[pouts: Any ideas whether I could do something to recover? Drive details: Part number CSSD-F60GB2 serial number 10486507330009990071 Link to comment Share on other sites More sharing options...
mars94 Posted June 26, 2012 Share Posted June 26, 2012 bios didnt recognize mine either until i wiggled the sata cable left to right. it sees it now. Link to comment Share on other sites More sharing options...
Toasted Posted June 27, 2012 Share Posted June 27, 2012 Try a new SATA data cable/motherboard port. If it still doesn't get detected, Try it on another computer. If its not detected on another computer, Request an RMA. Link to comment Share on other sites More sharing options...
EyesX Posted July 2, 2012 Share Posted July 2, 2012 This seems to be a common problem with the F-line drives. Got two dead already :s Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 2, 2012 Corsair Employee Share Posted July 2, 2012 No it is not common it is just that we sell a large volume of these drives and if it keeps happening that might suggest some other cause. so check all the cable and or change them and run parted magic on the drive to secure erase it and test it added as a second HDD. Link to comment Share on other sites More sharing options...
EyesX Posted July 2, 2012 Share Posted July 2, 2012 No it is not common it is just that we sell a large volume if these drives and if it keeps happening that might suggest some other cause. so check all the cable and or change them and run parted magic on the drive to secure erase it and test it added as a second HDD. Already tested, the drive isn't detected at all in BIOS. This is a refurbished one I got less than a week ago, the first one broke after 6 months, pure **** :mad: The cost just to send it to you is more than half of what the drive cost, makes it the most expensive disk I ever owned :evil: As a customer I frankly doesn't give a %&( of the volume sold, I lose money on this...full stop. When the problem occurs in exactly the same way for several persons, then you can't ignore facts, then you are just ignorant. Didn't need to Google much... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 2, 2012 Corsair Employee Share Posted July 2, 2012 I am sorry about that and I understand your frustration, but I would suggest contacting our customer service with your previous RMA# and they will take care of you and the shipping. Link to comment Share on other sites More sharing options...
EyesX Posted July 3, 2012 Share Posted July 3, 2012 I am sorry about that and I understand your frustration, but I would suggest contacting our customer service with your previous RMA# and they will take care of you and the shipping. Did last night and got the message that it would be answered within 24h, still no answer more than 24h later. Link to comment Share on other sites More sharing options...
EyesX Posted July 4, 2012 Share Posted July 4, 2012 Did last night and got the message that it would be answered within 24h, still no answer more than 24h later. Yay! And today it's an US holiday. Fudge this I'm going with another manufacturer :evil: Worst $190 spent, ever... Link to comment Share on other sites More sharing options...
Toasted Posted July 5, 2012 Share Posted July 5, 2012 Post your case # so RAM GUY can check on it the next day. Link to comment Share on other sites More sharing options...
EyesX Posted July 5, 2012 Share Posted July 5, 2012 Post your case # so RAM GUY can check on it the next day. Shouldn't need to, the official forms states "..answer within 24h..." Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 10, 2012 Corsair Employee Share Posted July 10, 2012 Well in order to look into this I would need the case number and yes it does say 24-48 Hours but it is Business hours. And we are not open on weekends and Holidays so we were not open Saturday and Sunday so those days will not count! Link to comment Share on other sites More sharing options...
xmas2 Posted July 19, 2012 Share Posted July 19, 2012 Same here happened this monday - SSD isn't recognized by any PC tried with USB - same result Can't boot at all if this drive is connected - freezes on BIOS loading :( had lot of info on it - HDD is better - from there is a chance to restore something with Ghost or by remap in Victoria but SSD - if it crashes then no data could be restored :( Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 19, 2012 Corsair Employee Share Posted July 19, 2012 If the drive is detect in BIOS then you can run Parted Magic and secure erase it to restore the drive to its Virgin state. But if its not detected in BIOS I would suggest we replace it under RMA, please use the link on the left. Link to comment Share on other sites More sharing options...
brook240sx Posted July 28, 2012 Share Posted July 28, 2012 i have a f90gb3-bk that is less then 6 months old and same problem. one day it just stopped being detected by the bios. when attempting to boot both the red and green lights just stay solid in the ssd i have run partted magic and it cannot connect to the ssd. time for an rma. i switched over to corsair because i had 3 ocz ssd's go on me the same way. what is this problem. Link to comment Share on other sites More sharing options...
Toasted Posted July 28, 2012 Share Posted July 28, 2012 Have you tried a different SATA data cable/motherboard port? Latest BIOS? Tried it on another computer? Link to comment Share on other sites More sharing options...
xmas2 Posted August 15, 2012 Share Posted August 15, 2012 do i have to send only SSD or all accessories also with it for RMA? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 18, 2012 Corsair Employee Share Posted August 18, 2012 Just send the SSD, keep the accessories. Link to comment Share on other sites More sharing options...
biatche Posted August 20, 2012 Share Posted August 20, 2012 Interesting.. fairly recent topic... this just happened here too. Link to comment Share on other sites More sharing options...
pythonpro Posted August 20, 2012 Share Posted August 20, 2012 Exact same problem. Yesterday my computer suddenly frozed and blue-screened. When I tried to boot up again, it took ages to get to the BIOS, and it can only detect the SSD every 1/6 boot. Still haven't got it to work yet... sigh Link to comment Share on other sites More sharing options...
Toasted Posted August 21, 2012 Share Posted August 21, 2012 Tried updating the SSD firmware? Tried a different SATA data cable/motherboard port? Latest BIOS? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 21, 2012 Corsair Employee Share Posted August 21, 2012 If the the drive is still not detected tthen please use the link on the left and request an RMA we will be happy to replace it. Link to comment Share on other sites More sharing options...
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