Dear support,
My K95 RGB's Caps/Num/Scroll Lock LEDs will randomly stop working, during the day.
When I start up my system, they will work. Sometimes they stop working shortly after booting, other times they will work for hours on end. But never do I see a whole day of them working. They always stop responding at some point.
The keys themselves still work. Toggling caps lock will let me switch between typing lower/upper case letters. Toggling num lock will let me type numbers on the numeric keys. I'm sure scroll lock works too, even though I never use it.
It's only the LEDs that stop responding. They can get stuck in their off state or in their on state. When stuck in the off state, they refuse to turn on. When stuck in the on state, they refuse to turn off.
This problem has been around for a long time. I'm surprised it never got fixed. It's starting to become annoying.
It can't be a hardware problem, because:
My other K95 RGB also has this.
It also happened on my previous Win 10 installation.
Rebooting fixes it.
It wasn't always like this.
It's got to be a software problem. Although shutting down iCUE doesn't make stuck-in-on LEDs turn off. Restarting iCUE doesn't work: it takes a long time to start and then goes into 'not responding' mode.
Does anybody else have stuck lock LEDs on their K95 RGB?
Can it be fixed with a driver update?
Sincerely,
Jay