User3

Glad it's working, and yes Corsair and AMD are the only responsibles for this mess. It's even more sad that it seems that they're not going to update it anymore. This chassis with a 4000 series Nvidia gpu would be way better, thanks to the efficiency of those chips. If you intend to keep updating the drivers everytime a new update rollout, I would recommend to try my solution, not only it does provide you with the 240hz option covered, it also let you add newer presets like 90-120 or even 165hz if you're on battery but don't want to deal with the 60hz, another additional benefit is that the higher hz got better color depth with the 240hz reaching the 8 bit instead of the 6 that it normally gets. Totally recommended.

Hey!! Yes I'm here. I believe so, in my experience, like I said before, using a dongle between USB C and any other type of port will cause a type of "bottleneck" limiting the hz capacity of the display and also the freesync option depending on the dongle and speeds that it can afford, I would totally recommend you to buy a USB C to HDMI cable, that should do the trick. At least that worked for me with USB C to displayport.

I believe that the overheating problem comes from the new amd chipset, I did have some problems with the latest version of it because sometimes the system throttled hard without the temps being that high, when going back to the corsair chipset driver everything seems way more stable when gaming. It also could depend on the situation, bare in mind that all this happened to me during summer and having a average temp in my room of 28-30c (yes is hot), if I moved to the living room and turned on the AC to at least 24c everything went smooth. So take care of your devices on hot weather. I did also disable the cpu boost and honestly the system is overall way cooler and the performance loss is minimal. All this testing was made with repaste (ptm7950) so I belive that is not paste related. So if you plan to blast all the power to have the best performance, take into consideration the room temperature of where you are playing. Also ptm7950 seems to lower the overall temps of gpu and cpu but not to much (maybe 2-5c Celsius if you're maxing the laptop) but it does something different, the gpu achieve higher clock speeds (2500mhz) and the cpu sustain more stable clock speeds at the boost speed (around the 4.4-4.7ghz) so if you're interested in repasting consider to limit those clocks for better temps and more stable experience.

OK let me explain, you don't need both, just use the one you want or think that is better (both fix the issue as intended). So, in order for the inf file to work you need to disable driver signature enforcement, there's nothing wrong with that just that it's more complicated if you have a bitlocker and I'm just kind of afraid of disabling it because of security. If you download the CRU program it tends to be easier in the sense that you don't need to deal with drivers, just select the options and if you want, you can delete it after you do that (honestly I would recommend to keep it if you will update to new drivers in the future) and it also let you add newer refresh rates onto the display.

That bug still persists, at least with the newer drivers. Like I said before, there is a quick fix to that I posted about that last month. It's fairly easy and just require a simple program. (That will fix the issue with any driver version and also improve the color depth (bit) of the display on higher Hz).

I have not encountered any issues using the Corsair chipset driver and the 24.7.1 version. I do have a lot of bugs with the latest icue update I'll try to roll back. But sleep is not one of them. Normally I torn off my laptop if I need to travel but if I close the lid it normally goes to sleep after a bit.

Just fix the wrong quote on the next page

If someone if wondering, I tried the latest AMD drivers 24.7.1, Battery seems to be great and no crashes yet on any game, Also the fix that I provided work with it flawlessly. AMD official graphics driver and the corsair chipset driver.

They posted it on the amd drivers forum, you could also go to corsairdownload website and search for the voyager driver. Note: I recently posted on how to fix those issues with the amd latest drivers if you're interested.

Glad I was able to help!!

Ok so for the solution you just basically download de CRU custom resolution software BEWARE: every time you update your drivers you will need to repeat this so if you update and see that the properties of the display changed just take that into account. Now open de cru folder and I would first recommend to click on the reset and then restart option just to have less issues when trying to search for your active panels, then open as administrator the cru application and you will have something similar to this Once you got in there you will have to repeat the exact same settings for both the displays (on the top bar the one which says active, that one is the integrated the other one should be the 6800M display that is not active but have the same name) so remember that. you just basically click on the extension blocks and delete the one that is there, then go on and add a new one, there are going to be plenty of options, I chose DisplayID 2.0 (the verison that was default was DisplayID 1.3 don't know if there is any diference but 2.0 is working great) After you choose the display ID on the "type" option you will start to add the custom resolutions with their unique hz (just add all the custom hz in that same popup, do not create another profile of the display ID because its gonna read just one extension block), the resolution will be the native one so no need to modify it, there is a polarity option (it is default to +/-. I chose -/- because the one on the beginning was at that polarity, and again, it worked for me and polarity shouldn't do anything but just in case I changed it to match the other one and it has worked great) and then just set the hz you wish repeat that on the same box of the displayID 2.0 until you're done, as I said before I used 60, 90, 120 and 240 BEWARE!!!!! (choose the ones you want but remember that there is a limit of profiles and a range of the hz I highly recommend staying between the 60-240 range to avoid issues DO NOT GO HIGHER OR LOWER). after that accept everything and then hit the restart option again and also, I recommend restarting the computer. Done. REMEMBER BOTH DISPLAYS so copy that profile and paste it on the other display. hope this solves all your issues. Note: if there is something that should be corrected let me know. If someone with more knowledge knows about a more optimal settings, you can also post it here. this should fix all the issues with the display and amd drivers. remember to check for the freesync option after this just in case.

I'm currently running win11 and the 23h2 version if am not wrong since my windows update has not pushed for the 24h2 version but either way I believe it should work, if you want I could post the steps I took tomorrow since it's late over here. Overall it's very simple but do require just a bit of digging of forums. Just in case download the CRU (custom resolution program) I'll post later about it.

This has happened to me with the latest icue update. With a proper shut down of the laptop it does the trick, also on device manager I uninstall all the keyboards that are hidden because normally those are the versions that disconnected from the icue. If it persist just install the previous icue version.

Ok guys I know it's late, but I believed that I just found another alternative to this fix (hz issues) and does not require disabling the signature enforcement. I can explain a bit more if you guys are interested but since nobody is responding I'll just post this in case that someone is looking for other solutions, another positive side of it is that you can also add more Hz options and increase the overall color depths of the higher Hz, currently setting a range of hz like (60, 90, 120, 144, 165 and 240) from 60 to 165 im getting the 10 bit color depth while I'm getting 8 bit at 240, keep in mind that I also have the freesync option on the amd driver. Right now running the latest Corsair driver (graphics) with the latest chipset driver from AMD just because I'm getting considerably more battery life with this combo rather than using the latest AMD driver (at least a 30-40% difference) so just because of that I'll keep running it until a newer version improves or match that. Why I believe this would fix all the Hz issues?? simple, first because the display is capable of it, and second because the method has been used for a lot of overclocking and customs resolutions. So, if you guys are interested in that just install CRU and tinker with it, and if you guys do need the detailed explanation do not doubt to ask me. here are some images of the proof. Also I have this color profile from the amd software, totally recommended.

Have you try by restarting your device? Maybe uninstalling and reinstalling the keyboard through device manager could do the trick.