texhnka Posted March 8, 2013 Share Posted March 8, 2013 I have not received my rma confirmation yet. My Support ticket has assigned Case #5701195. I tried sending an email, but it keeps returning send failure. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 8, 2013 Corsair Employee Share Posted March 8, 2013 Please check your email as it was sent to you and I sent it again. Please also check your spam folder if you dont see it in your Inbox Link to comment Share on other sites More sharing options...
texhnka Posted March 21, 2013 Author Share Posted March 21, 2013 I sent out my rma two weeks ago and haven't received any update. Whats the status of this? I feel like i should receive an upgrade for all this waiting time. It's ridiculous waiting around for a part for my business computer. I'm losing money and I tried emailing you guys for a reply again and it keeps sending back my email saying it was refused. A second 8gb kit would be nice for all this downtime, but im still pissed my first set hasnt even been fixed yet. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 21, 2013 Corsair Employee Share Posted March 21, 2013 Your RMA has not been received int he system yet, do you have POD proof of delivery? If so please contact our customer service by phone and ask them to check it for you. Link to comment Share on other sites More sharing options...
texhnka Posted March 21, 2013 Author Share Posted March 21, 2013 yes i do have proof of deliver on march 13. I also email customer support through the website on this problem this is becoming due to the fact I use my pc for business and your company is delaying me and costing me to lose money and business. I also requested that my ram be replaced with a different model. Now that I today went out and bought a backup kit until corsair figures out what you guys are doing. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 21, 2013 Corsair Employee Share Posted March 21, 2013 I am sorry but please call our customer service and they can help you with this the number is listed under contact on the main site Link to comment Share on other sites More sharing options...
texhnka Posted March 25, 2013 Author Share Posted March 25, 2013 I called and they said they would ship out a new one. Well its been 3 business days and still havent received ups update, all it says is label has been printed out. This customer service is a joke. I should receive a second ram kit for this bull****. Still waiting for a replacement... 1 month down without my pc because of corsair. Link to comment Share on other sites More sharing options...
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