Doombuggie41 Posted March 4, 2013 Share Posted March 4, 2013 Hey, I'm a PC enthusiast and technician; I often times use corsair goodies in my PCs, you guys have some quality PSUs and cases. I would like to stick to using Corsair products if possible. I've had issues with Corsair RAM in the past with having to RMA it. It was nice and speedy. The delivery was a little slow, but I blame that on UPS shipping across the US. Anyways, on one of my PCs I used a 120gb Corsair force SSD, I loved it... that is until it stopped working. I did the RMA as I should have finally getting the RMA confirmation on 2/18/13. I shipped it out the next day, and its tracking number determined it as delivered on the 25th. On the RMA status page it still reads that the parts have not yet been received. I also have not gotten any email updates from corsair. I was hoping that I could either get the reason why this is taking so long and if I could get my replacement in a good amount of time. Its OK if its just that you guys have been busy last week, I totally understand. I just want an update on the status of my product. My RMA # is 5637214 Thanks and Rock On! Ryan Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 5, 2013 Corsair Employee Share Posted March 5, 2013 I am sorry but you would need to speak with our customer service about that. I did send them a message for you but that is the best I can do from Tech support sorry. Link to comment Share on other sites More sharing options...
Doombuggie41 Posted March 5, 2013 Author Share Posted March 5, 2013 Thanks RAM GUY, I just got a response from the RMA service, they'll be sending me an alternative replacement that happens to be a newer model because the one I sent in is obsolete. Happy that this is getting resolved. I'll post with any updates. Link to comment Share on other sites More sharing options...
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