killerfabivs Posted January 17, 2013 Share Posted January 17, 2013 I have received my K90 today, and when i plugged it in, it was absolutely perfect, with everything working even without the software. I downloaded the software then and the firmware update was required, well, i flashed the thing, it was successful, BUT, in the exact moment when the flashing completed, the lights turned off and the keyboard was downgraded to a plain standard keyboard: media keys, g keys, backlight, no such things work anymore. Now, i checked the forums for solutions and i did find something but nothing worked for me, i tried plugging it in different ports, tried even with usb3, but sometimes the keyboard doesn't even work at all! Plugged into two different other Pcs, still nothing, works as a plain normal keyboard and wasn't able to solve anything, now the keyboard is recognized as a standard keyboard so i can't try to flash it again, and the software doesn't interact with it, at this point i think that the flash memory of the keyboard just got toasted by your beautiful updates, corsair. Is there any way to solve this beside RMA? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 17, 2013 Corsair Employee Share Posted January 17, 2013 Did you try this Killer: http://forum.corsair.com/v3/showthread.php?t=104856 ? If it didn't work, then there's no other choice but to submit a RMA. Let me know your case though and I'll handle it personally. Link to comment Share on other sites More sharing options...
killerfabivs Posted January 17, 2013 Author Share Posted January 17, 2013 Yea I have already tried that and it doesn't work, I think it just got bricked by the update. I am wondering now, how many people actually experienced this? And if it is necessary to update the firmware to use the keyboard with the software, because if it isn't I would suggest avoiding it. Link to comment Share on other sites More sharing options...
jasonnovak Posted January 17, 2013 Share Posted January 17, 2013 This post scared me because I saw it right before my own K90 was delivered today, but I was able to update without any issues. I initially had it plugged into my monitor but moved it when I read the notes. Installed the firmware first, then the software. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 18, 2013 Corsair Employee Share Posted January 18, 2013 @Killer: We can replace the keyboard for you and if you would like me to do so, you can request customer customer to have me update the firmware for you before we ship it out. Go ahead and submit a RMA request to the left and give me your case number so I can approve it. Link to comment Share on other sites More sharing options...
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