Where is the S/N on H100 (and other coolers)?

[oyoy]

Hi!

 

I'm doing an RMA on my H100, after the controller died. (no light, not driving fans on the four fan-connectors, and no RPM-signal on the CPU-fan connector)

 

I need to enter a serial-number on the RMA-form. Where can I find that number?

It also need the LOT-no, which I found on the box.

 

I have the feeling I'll be feeling really stupid after getting an answer to this, but I'll have to live with that. Hopefully this will help someone else later.. :)

[parsec]

There's no label or numbers on the cooler at all, so you didn't miss anything. The label on the box is all there is. Use the model number for the SN, these units don't have SNs. If the screen is forcing you to enter a SN, that is odd.

[oyoy]

Actually, there IS a label on the radiator!

It's on the short-end, were the hoses connect to the radiator.

It doesn't say in big letters that its a S/N, but if you get the LOTno from the box, I guess the S/N is the rest of what's on the radiator sticker.

Hope my RMA will progress smooth. I'm a bit worried getting the new part through customs...

 

My cooler is still running, I just have to run the fans off the motherboard.. :(

Edited January 13, 2012 by oyoy

[Colbysteve26]

Currently about to do an RMA myself for my H100i Platinum SE, my header RGB if froze and wont change at all. ive tried everything, this post really helped me find the product info on the radiator, thank you!!