Protius1 Posted October 15, 2010 Share Posted October 15, 2010 Went and tried running a Memtest and it stalled. Had to do a hard re-start now system wont post. All memory was in..when test ran..i meant to have done it just 1 stick at a time. I even reset jumpers and cmos battery and same thing..no post. Everything is up and running..fans,gpu, ssd and hd..or at least sounds like it spins up at reboot. Before my keyboard a light would turn on at bootup..now it doesn't even do that..I do get and audible sound through my speakers when I bootup..but no signs of connection to keyboard. Boot priority was set to the cd/dvd drive for runnng the memtest. CD/DVD drive isn't acknowledging the Memtest disk or i would try to re-run the test..but i can't even do that. Memok light on my Motherboard keeps flashing. I'm at odds as if the motherboard is dead or ram. Being that I got that audible noise to my speakers on bootup makes me think the mobo is okay....and problems being more on the Ram side. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 15, 2010 Corsair Employee Share Posted October 15, 2010 Try the system with just one module and remove the power and battery on the MB and then move the jumper to the clear position for 10 Min then put the jumper back to normal and the battery back in and plug it in and see if it will post. If it will not post with either module that would suggest its the MB or CPU and I would test the memory on another system. Link to comment Share on other sites More sharing options...
Protius1 Posted October 15, 2010 Author Share Posted October 15, 2010 Absolutely no way of testing memory on another sytem. Link to comment Share on other sites More sharing options...
Protius1 Posted October 15, 2010 Author Share Posted October 15, 2010 I will try with your suggestion about disconnecting power and resetting cmos and clearing jumper again. No one had suggested disconnecting and reconnecting the 8 and 24 pin power connections to the mobo up till now. I will attempt that and see what happens. I Have cleared jumper settings and cmos battery 2x already and no POST or motherboard splash screen appears. Again i will try your suggestion with doing the power thing and see. Link to comment Share on other sites More sharing options...
Protius1 Posted October 17, 2010 Author Share Posted October 17, 2010 Got an RMA now. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 18, 2010 Corsair Employee Share Posted October 18, 2010 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
Protius1 Posted October 19, 2010 Author Share Posted October 19, 2010 Ram Guy: Something i'm not getting as to why the memory in Question here on the Corsair site is not listed as being compatible with my Asus Mobo , but on the most current QVL on the Asus site it says it is compatible. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 19, 2010 Corsair Employee Share Posted October 19, 2010 The memory is compatible but we do not normally list memory above DDR1333 because that is the fastest memory speed AMD CPU's will support. Link to comment Share on other sites More sharing options...
Protius1 Posted October 22, 2010 Author Share Posted October 22, 2010 Ram Guy: Thanks for your help...memory was received by you guys on Wed so hopefully replacement memory will be here by end of week next week. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 22, 2010 Corsair Employee Share Posted October 22, 2010 NP Please let me know if you have any more questions. Link to comment Share on other sites More sharing options...
Protius1 Posted October 27, 2010 Author Share Posted October 27, 2010 Ram Guy: So it's 3-5 days for processing/testing/review once memory is received? I'm assuming a few more days with shipping back to me. Memory is brand new as well as all parts for my new system. I haven't seen any update since Defective parts received info was updated last Wed Oct 20th. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 27, 2010 Corsair Employee Share Posted October 27, 2010 Please call in and speak with our customer service they can get the tracking information for you. Link to comment Share on other sites More sharing options...
Protius1 Posted October 27, 2010 Author Share Posted October 27, 2010 Thanks Ram Guy Link to comment Share on other sites More sharing options...
Protius1 Posted October 27, 2010 Author Share Posted October 27, 2010 Thanks Ram Guy.. just delivered back to me now. It was definitely a Ram issue. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 28, 2010 Corsair Employee Share Posted October 28, 2010 Good news then sorry you had trouble, but thank you for the update. Link to comment Share on other sites More sharing options...
Protius1 Posted October 28, 2010 Author Share Posted October 28, 2010 1st box of Ram..tested fine. 1st module of box #2 on 4th pass of memtest just revealed 29 errors. What typically is an acceptable # of errors? This is frustrating as this is the brand new rma replacement I got back yesterday. **Update as of 10:33 a.m. errors are now up to 86 Link to comment Share on other sites More sharing options...
Protius1 Posted October 28, 2010 Author Share Posted October 28, 2010 Error Confidence Value: 109 Lowest Error Address: 000000000008 - 0.5MB Highest Error Address: 000fffffa7 - 4095MB Bits in Error Mask: ffffffff Bits in Error - Total: 32 Min: 1 Max: 30 Avg:15 Max Contiguous Errors: 1 ECC Correctable Errors: Errors per Memory Slot: 0: 28 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 28, 2010 Corsair Employee Share Posted October 28, 2010 What program are you using to test the modules and what were the BIOS settings for both CPU and memory? Link to comment Share on other sites More sharing options...
Protius1 Posted October 28, 2010 Author Share Posted October 28, 2010 Memtes86 I didn't set any BIOS settings i just went into boot priority and set it to the cdrom drive to run the memtest. Module 2 of box 2 so far is on pass#5 and all is good..so looks to be module #1 from box 2 is the problem at this point. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 28, 2010 Corsair Employee Share Posted October 28, 2010 The memory voltage is printed on the modules label and should 1.6-1.7 Volts I would suggest 1.7 Volts on AMD systems and you should disable legacy USB when running any memory test on ASUS MB's and I would strongly suggest Memtest86+ from http://www.memtest.org Ver 4.10 or newer. Link to comment Share on other sites More sharing options...
Protius1 Posted October 30, 2010 Author Share Posted October 30, 2010 Ram Guy: I disabled the USB Legacy...set module to 1.7 volts in Bios..as well as memtest Ver 4.10. Memory Module at 2nd pass received 39 errors. So more errors early on into running memtest. Both Modules in Box 1 passed all tests with avrg 4-5 passes as well as the 1 module in box 2 ..using Memtest ver 4.1 and 3.5. Would this be and RMA all over again? Would I have to pay to re-ship? I'm kind of in a bind $$ wise buying all the new parts for the new rig...is it possible to maybe get a shipping label sent to me and just tape the ups box back up and re-send it. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 1, 2010 Corsair Employee Share Posted November 1, 2010 Please contact our customer service they will take care of you and the shipping on all second RMA's Link to comment Share on other sites More sharing options...
Protius1 Posted November 1, 2010 Author Share Posted November 1, 2010 Ram Guy...thanks again. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 1, 2010 Corsair Employee Share Posted November 1, 2010 NP and I think I just spoke to you on the phone and got you with our customer service, but if not just contact our customer service they will take care of you. Link to comment Share on other sites More sharing options...
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