Zamboni Posted October 30, 2009 Share Posted October 30, 2009 Hi, my VX450 died after 20 months (less than 2 years out of 5 year warranty) of operation. I requested a RMA after it failed the paperclip test. I got the reply email for RMA and everything. However I have a few questions regarding the process: Do I send in just the PSU or do I put it in its original package (along with all the cables and whatnot that came with it) and send it? Also do I need to include any misc. information beyond the RMA # on the postage label? Lastly, I live in Canada and I was wondering how long it would take for the replacement to come back once the bad PSU arrives? As an aside, I never thought a Corsair PSU would die on me... Oh well at least it didn't catch on fire like a generic brand one I used a long time ago (though that PSU did live for more than 2 years). Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 4, 2009 Corsair Employee Share Posted November 4, 2009 We only require that you send the PSU itself, you do not have to have the original box and accessories. To check the status of the RMA, please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com. Link to comment Share on other sites More sharing options...
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