CommandrX Posted March 7, 2009 Share Posted March 7, 2009 I purchased this kit back in January 09 and have had no problem until today. I turned machine on this morning and it would not POST. After trying diagnose the problem, I've found that one of the module is indeed bad. System will POST with the good module but of coarse it will not with the bad one in place. I have tried it in other slots and in another PC with same results. This will be the first Corsair ram to go bad on me, been using them in all my machines for years. Looks like I will have to put my TWINX1024-3200XLPT kit back in until I get these RMA'd. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 9, 2009 Corsair Employee Share Posted March 9, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
CommandrX Posted March 9, 2009 Author Share Posted March 9, 2009 Actually I had already started the RMA process on Saturday. I received my RMA # this morning and they will be going back this week. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 9, 2009 Corsair Employee Share Posted March 9, 2009 NP Please let us know if you have any more questions! Link to comment Share on other sites More sharing options...
CommandrX Posted March 19, 2009 Author Share Posted March 19, 2009 I see Corsair received and signed for my return on the 17th. But on the RMA status page it still shows "Defective Parts Received on: Defective Parts Not Yet Received" as of the 19th. I also see it does take up to 24hrs for it to get into the system once they get it, but it is 48hrs now and still show not received. Any help on this would be greatly appreciated. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 19, 2009 Corsair Employee Share Posted March 19, 2009 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “3” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
CommandrX Posted March 19, 2009 Author Share Posted March 19, 2009 Thank you, I shot them an email. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 19, 2009 Corsair Employee Share Posted March 19, 2009 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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