Click Posted August 29, 2008 Share Posted August 29, 2008 My little plastic fell out from between the aluminum housing and the male usb connector(should have been epoxied but was loose from the factory). The usb connected has a tendancy to bend up or down if enough pressure is placed on it. Is there a way to get a replacement support ring? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 29, 2008 Corsair Employee Share Posted August 29, 2008 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Click Posted September 4, 2008 Author Share Posted September 4, 2008 Would it be possible to just have the little ring shipped? The flash drive works fine and I really con't go with out it for a week. I have also recieved replacements that were in less than stellar shape when I last RMA-ed a product.. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 4, 2008 Corsair Employee Share Posted September 4, 2008 Please send your request to the email address I posted previously Link to comment Share on other sites More sharing options...
Click Posted September 19, 2008 Author Share Posted September 19, 2008 I sent an RMA as you said and I checked my status. It said "Defective Parts Not Yet Received". I believe that they want me to send them something, but all i need is a new ring. What should I do? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 19, 2008 Corsair Employee Share Posted September 19, 2008 Sorry about that please send the email request to jackflash@corsairmemory.com along with your name and number and the drive you have. Link to comment Share on other sites More sharing options...
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