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Loose part inside of HX620


kev12mich

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So, my HX620 was recently delivered and I noticed a loose piece rattling around inside of it. I managed to shake it out through the fan grill. It's a small piece of plastic with a dried paste or something on it. Obviously it must be shielding something I would think. Am I fine without it?
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  • Corsair Employees
If this was a part of the PSU then let's get it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it! Please make sure you let them know you are from the forum!
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Does it matter if I still have the UPC attached or not? I cut it out for a rebate, but I haven't sent the rebate in the mail yet, so I still do have the UPC in my possession.

 

Also, I have tested the PSU and it does seem to work fine, I'm just worried that with this piece missing that it is more vulnerable.

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