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Bad Memory 1gb (512x2) need replacement


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i have corsair valueselect vs512mb400 2 set

my system won't boot with these two memory stick.

i tried with other memory and it works.

plz let me know what should i have to do to get RMA service.

 

memory stick info

 

Corsair Valueselect VS512MB400 0353011

Corsair Valueselect VS512MB400 0651359-0-954602

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Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum!
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Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting

from the forum!

 

First, Thank you for send me RMA number. I requested RMA for 2 bad memroy sticks, but the RMA number that i got is only for 1 units. I copied below from email attachment (from Corsair RMA department)

 

Dear JAE LEE

Thank you for choosing Corsair!

We are sorry to see you are experiencing problems with one of our products. Below are the details for your warranty replacement

request:

RMA Number: 1010994

RETURNING ITEM

QUANTITY

VS1GBKIT400

1

Warranty Return Address:

Corsair Memory, Inc.

RMA Dept.

Attn: RMA# 1010994

46221 Landing Parkway

Fremont, CA 94538

 

please let me know what should i do now.

(should i just send both item with this RMA number?)

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