dlwoaud Posted June 8, 2007 Share Posted June 8, 2007 i have corsair valueselect vs512mb400 2 set my system won't boot with these two memory stick. i tried with other memory and it works. plz let me know what should i have to do to get RMA service. memory stick info Corsair Valueselect VS512MB400 0353011 Corsair Valueselect VS512MB400 0651359-0-954602 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 8, 2007 Corsair Employee Share Posted June 8, 2007 Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! Link to comment Share on other sites More sharing options...
dlwoaud Posted June 12, 2007 Author Share Posted June 12, 2007 Let's get them or it replaced. Please follow the link in my signature “I think I have a bad part! Or *New* Tech Support Express” and we will be happy to replace them or it, please note that you are posting from the forum! First, Thank you for send me RMA number. I requested RMA for 2 bad memroy sticks, but the RMA number that i got is only for 1 units. I copied below from email attachment (from Corsair RMA department) Dear JAE LEE Thank you for choosing Corsair! We are sorry to see you are experiencing problems with one of our products. Below are the details for your warranty replacement request: RMA Number: 1010994 RETURNING ITEM QUANTITY VS1GBKIT400 1 Warranty Return Address: Corsair Memory, Inc. RMA Dept. Attn: RMA# 1010994 46221 Landing Parkway Fremont, CA 94538 please let me know what should i do now. (should i just send both item with this RMA number?) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 12, 2007 Corsair Employee Share Posted June 12, 2007 QUANTITY 1 VS1GBKIT400 = 2 VS512MB400 modules, is that what you have? Link to comment Share on other sites More sharing options...
dlwoaud Posted June 14, 2007 Author Share Posted June 14, 2007 QUANTITY 1 VS1GBKIT400 = 2 VS512MB400 modules, is that what you have? yes i have 2 vs512mb400. I C now, so i can send the memory with the RMA you sent me? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 14, 2007 Corsair Employee Share Posted June 14, 2007 Yes send both modules! Link to comment Share on other sites More sharing options...
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