lebrocoli Posted April 16, 2007 Share Posted April 16, 2007 Hi all, I had a Flash Voyager 1Gig for a long time without any issue. Recently, I bought a flash voyager GT 8 Gig. Everything seems to work fine except when I try to use the 'Safely Remove hardware' feature. The first time I try to 'safely remove hardware' I ALWAYS get a message saying that an application is still accessing the drive and that that the drive cannot be disconnected. Then I do i do it again and works right away. It does that every time. That is strange isn't? Anybody is experiencing this? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 16, 2007 Corsair Employee Share Posted April 16, 2007 Do you have any software running in the back ground like Norton System works or Disk Keeper? Link to comment Share on other sites More sharing options...
lebrocoli Posted April 17, 2007 Author Share Posted April 17, 2007 Well, Symantec Antivirus Corporate Edition is always running in the background and also 2 processes from PerfectDisk: PDAgent.exe and PDEngine.exe But if we assume that these would create problems, I would also see the issue with my 1Gig stick? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 17, 2007 Corsair Employee Share Posted April 17, 2007 Maybe, maybe not, try and stop those service's and then test it again. Link to comment Share on other sites More sharing options...
lebrocoli Posted April 23, 2007 Author Share Posted April 23, 2007 Well, I stopped both PDAgent.exe and PDEngine.exe. I stopped all Symantec services including VPTray.exe. I killed a couple of processes. I still can't succesfully Eject the drive! Is it because 'Write Caching' is enabled? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 23, 2007 Corsair Employee Share Posted April 23, 2007 Yes it may be and I think that should be disable for flash drives, try it and see if it helps. If not we can try replacing your drive, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
beyaz_orka Posted April 23, 2007 Share Posted April 23, 2007 you can use unblocker program to see which processes are accesing flash disk and stop them if u want. also my recent post can give you some idea about your problem. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 23, 2007 Corsair Employee Share Posted April 23, 2007 This is the thread he is talking about and I agree I would read what he has posted it may be helpful. Link to comment Share on other sites More sharing options...
lebrocoli Posted April 23, 2007 Author Share Posted April 23, 2007 Good. My registry entries are all fine. I tried the unlocker and it said that no locking handles were found. That said, here what I have discovered: If I right-click on the drive itself and select 'Eject', the drive name goes from 'Corsair GT' to 'Removable Drive' and then, I can use the 'Safely remove' feature without any problems. Is there a difference between 'Eject' and 'Safely Remove' ? Let me know. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 23, 2007 Corsair Employee Share Posted April 23, 2007 No that should so the same function, did you happen to change the properties of the drive so you could format it with another file system? Link to comment Share on other sites More sharing options...
lebrocoli Posted April 24, 2007 Author Share Posted April 24, 2007 To answer your question, as soon as I got the new GT Stick, I change the properties to 'Enable Write Caching' and formatted it to NTFS. That said, here is another discovery. I have a machine with windows 2000 with the same software running as my windows XP machine and everything works like a charm. I can safely remove the drive every time. So that confirms that my stick is OK. I bet one of the Microsoft Windows patch broke something. That is the only thing I can see. Another test that I did is I disabled 'Write Caching'n but the problem persists. It is very strange. I always need to 'Safely remove' twice for the thing to work. Do you know if in the ~100 WinXP Post SP2 patches, if Microsoft change something in the area of removable drives? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 24, 2007 Corsair Employee Share Posted April 24, 2007 I would agree and it looks like Microsoft strikes again. If it were the drive problem it would follow the drive. Link to comment Share on other sites More sharing options...
lebrocoli Posted April 24, 2007 Author Share Posted April 24, 2007 Hey, I just re-installed Win XP-SP2 from scratch and applied the ~86 patches from the web site. I did not installed any software. Nothing. Then I injected my stick. All good. Then I tried to Safely remove it and it did NOT work! That proves that it is Microsoft again. That said, one last question: Why you say that we should not enable 'Write Caching'? Let me know. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 24, 2007 Corsair Employee Share Posted April 24, 2007 By Default the drive will be listed as a removable drive and that is not enabled as I remember, did You try and restore the properties of the drive to default and see if it will work? Link to comment Share on other sites More sharing options...
lebrocoli Posted April 25, 2007 Author Share Posted April 25, 2007 Sorry, I do not understand the question. What do you mean? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 25, 2007 Corsair Employee Share Posted April 25, 2007 Why you say that we should not enable 'Write Caching'? By Default the drive will be listed as a removable drive and that is not enabled as I remember, did You try and restore the properties of the drive to default and see if it will work? In other words remove the drive from device manager and then restart the system and then let windows install and set the drive to default Windows settings and see if that works Link to comment Share on other sites More sharing options...
lebrocoli Posted April 25, 2007 Author Share Posted April 25, 2007 Ok. I will try that. In the mean time, I tried my 1 gig stick and it still works like a charm. So it means that it is not microsoft. It is the GT stick itself. Now, since I can 'Eject' it and then 'Safely Remove' it without any problems, it seems to suggest that the difference lies between what is installed on the machine the first time you insert a 'normal' stick compared with what is installed the first time you insert a 'GT' stick. OR The controller within the GT stick is different enough from the 'normal' stick to not respond the same way to the 'Safely Remove' task. What do you think? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 26, 2007 Corsair Employee Share Posted April 26, 2007 Its more than likely the size of the drive not the controller. But did you try what I suggested previously? Link to comment Share on other sites More sharing options...
lebrocoli Posted April 27, 2007 Author Share Posted April 27, 2007 Ok. I tried what you asked for. 1.I uninstalled. 2.I rebooted. 3.I re-insert my stick. 4.I let the computer install the new driver. 5.I try to safely remove it. But it does the same thing. I have to do it twice to make it ok. Strange. Tell me one thing: How does WinXP knows that is the Corsair GT version? Because when the driver gets installed, I see Corsair GT. Is it a string inside the stick that gets sent to the OS? Thanks for all your time. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 27, 2007 Corsair Employee Share Posted April 27, 2007 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
lebrocoli Posted April 28, 2007 Author Share Posted April 28, 2007 Ok thanks. But that does not explain why it works like a charm in Windows 2000. I am stubborn hein? Regards Link to comment Share on other sites More sharing options...
lebrocoli Posted April 28, 2007 Author Share Posted April 28, 2007 I was doing more tests and I have a question: When I insert the stick I get two entries in device manager: The first entry is 'USB Mass Storage Device' under 'Universal Serial Bus Controllers. The second entry is called 'Generic Volume' and is under 'Storage Volume'. Does that make sense? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 30, 2007 Corsair Employee Share Posted April 30, 2007 Yes that is normal there is a USB Hub in the drive the way they are made. Link to comment Share on other sites More sharing options...
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