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Prolific issue with Voyager 1GB


bassoon

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One more customer with Prolific USB 2.0 driver problem. Please don't answer me with kind words "we will be happy to replace". First of all, the problem is obviously to big to ignore and solve by replacing every unit. My USB Flash memory drive works one some machines that it wasn't pluged in before, but stops after few weeks. It works on every system when it is first connected. So it isn't a drive issue but driver or plug and play or registry or ... Replacing the unit will not solve problem. I can't use my Voyager at home or at work but when I tried at my friends it worked like a charm. Please advise how to solve windows problem. Even reformating FAT can be permanent sollution. And I will have a hard time returning it because I live in Slovenia, EU.
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  • Corsair Employees

Please try and format your Flash Voyager with Corsair EZ-Recover Utility. Please note; this will not recover Data; it’s made to recover the FAT table for the Flash drive.

But First if you need to recover some data there are some third party utilities available that may help you if you have some data you need to recover from this site.

If you still have problems, lets get it replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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