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XMS 1024: dead


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Hello,

 

To start, sorry for my bad language, i' m French.

 

So, here is my problem:

 

My CMX1024-3200C2 is dead. Indeed, windows can' t boot, MemTest issue is many errors (On BootDisk), and Windows installation crash (Not able to copied many files...)

 

Here is my ram number: 0602020-0

 

My computer works perfectly with my another Ram modul (An 1024XMS to)

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Thanks, i' ve receveid my RMA number. Please, just confim to me that i' ve all understand:

 

I just have to post my RAM and notified my RMA & my part number, isn' t it ?

No need to join an invoice ?

 

(adress is located in the USA ?)

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  • Corsair Employees
Yes send the item or items to the asddress and RMA# thats in your email you got from customer service. But you can ask your reseller if they will help you get it exchanged if u want.
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  • 3 weeks later...

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