middeneast Posted February 24, 2006 Share Posted February 24, 2006 Basically I bought Corsair (obviously) TwinX2048 - 3500LL PRO ram, I put it in my computer, and it can only find 1Gb. (I just gave them a name to avoid confusion) If I take out stick B, leaving stick A inside the computer, and my computer runs like it did before. If I take out stick A, leaving stick B inside the computer, my computer doesnt want to load the bios when I press the power button. I do the same with my two old computer (using the ram sticks that I bought) and the exact same thing happens. So... I'm pretty sure it's not any of my computer's fault ;): Anyways.. I was wondering whether its possible to send it in under warranty, and get another one, what I would have to pay (shipment costs), and whether I really need to send it all the way to the US, since I live in Switzerland Thanks Link to comment Share on other sites More sharing options...
middeneast Posted February 24, 2006 Author Share Posted February 24, 2006 To be a little bit more specific, stick B is not found upon boot, and is not displayed in the BIOS. It's as if it doesnt exist. Therefore, also, running a memtest doesnt really help Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 24, 2006 Corsair Employee Share Posted February 24, 2006 Let's get them both replaced. Please follow use the On Line RMA Request Form,” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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