roo20487 Posted October 26, 2005 Share Posted October 26, 2005 I recently purchased the Corsair 512mb Flash Voyager memory drive. My problem is that it doesn't work on my machine. I am running Windows XP Service Pack 2, my Windows is fully up to date, and I can't seem to find out what the problem is. The device is found by Windows as a 'USB Embedded Hub' and I am then asked to install the software by the Windows Wizard. But after searching for the drivers, none can be found. The device doesn't come up as a driver in 'My Computer'. What is annoying the hell out of me is that when I took the memory drive back to the shop, they tested it on their machines in the back and it worked perfectly, they even showed me. It also works at my University, but it doesn't work on my home PC. Therefore the shop will not exchange the drive or offer me a refund because to them the device isn't faulty. Another thing is that all other USB devices work fine on my machine, I have my printer, mouse, bluetooth dongle that are connected through USB, as well as an MP3 player. Other family members USB Memory Drives work perfectly too (generic ones). I have already emailed Ramguy, but I thought I might as well post as well, in case anyone here as had the same problem, maybe they know how to fix it? Desperately need help lol!! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 26, 2005 Corsair Employee Share Posted October 26, 2005 Can you tell me the make and model of MB and or system? And what port are you tring to connect it to? Link to comment Share on other sites More sharing options...
roo20487 Posted October 26, 2005 Author Share Posted October 26, 2005 It's an ASUS A7V600 motherboard. I'm using the USB port directly off the back of the Motherboard. I've tried it on the back of my tower and on the front USB ports. My system spec is, AMD Athlon XP 2800+ (running at 2.24ghz) 80GB HDD 1GB Ram Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 26, 2005 Corsair Employee Share Posted October 26, 2005 Please make sure that you have the latest Chipset and USB drivers installed from the MB maker or from VIA. Link to comment Share on other sites More sharing options...
roo20487 Posted October 26, 2005 Author Share Posted October 26, 2005 I have done that, and its still not working. :[pouts: Any other suggestions? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 26, 2005 Corsair Employee Share Posted October 26, 2005 Did you install the USB 2.0 driver? If so I would contact the MB maker and ask them to help you. Link to comment Share on other sites More sharing options...
roo20487 Posted October 27, 2005 Author Share Posted October 27, 2005 Yes, USB drivers are up to date. So you have no other advice to give me than, call my MB maker? :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 27, 2005 Corsair Employee Share Posted October 27, 2005 Sorry but no, if the drive works in other systems but not this one there is either a hardware failure on the MB or some issue with the driver for your MB and or chipset. Will the flash drive work in another system? Link to comment Share on other sites More sharing options...
roo20487 Posted October 27, 2005 Author Share Posted October 27, 2005 Yes, at their shop and at my University. But I dont know why it doesnt work on my MB!! There are no problems with the MB at all, all OTHER USB devices work perfectly, even other pen drives that I've tried. It just isnt compatible with my system.:confused: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 27, 2005 Corsair Employee Share Posted October 27, 2005 We can try replacing it if you like! Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
roo20487 Posted October 27, 2005 Author Share Posted October 27, 2005 I cant afford to post the USB pen over to the US, I live in England, and I'm a student, postage will cost a bomb. :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 27, 2005 Corsair Employee Share Posted October 27, 2005 I would contact the system builder and or maker and see if they can help you figure out whats wrong with your system and go from there. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.