mihirparyani Posted July 22, 2022 Share Posted July 22, 2022 I sent an email to Corsair support regarding a left click issue I was having with my Harpoon RGB Pro, and I was instructed to change the firmware file of the device as provided to me via email. However, after doing so, my mouse has gotten even more messed up, my cursor keeps getting dragged to the bottom of the screen on its own and I cannot use my mouse anymore. Please help me out ASAP. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted July 22, 2022 Corsair Employee Share Posted July 22, 2022 Hi {{ticket.requester.first_name}} Can you indicate what firmware you are on and what version if iCUE you have installed? Link to comment Share on other sites More sharing options...
Bearly Asleep Posted July 22, 2022 Share Posted July 22, 2022 Going to chime in on this post; I'm having the same issue too. Using legacy iCUE and firmware v3.11. It worked fine at first after fresh reinstalling legacy iCUE as per instructed in another forum post, but as soon as I start playing something, my left click starts ghosting. Force updating firmware did not help either. 1 Link to comment Share on other sites More sharing options...
mihirparyani Posted July 23, 2022 Author Share Posted July 23, 2022 20 hours ago, Corsair Elito said: Hi {{ticket.requester.first_name}} Can you indicate what firmware you are on and what version if iCUE you have installed? I am on Firmware v. 3.08 and iCUE Software version 3.38.88 According to the software I'm using the latest version of the application and force updating the firmware didn't help with anything either. Link to comment Share on other sites More sharing options...
mihirparyani Posted July 25, 2022 Author Share Posted July 25, 2022 On 7/23/2022 at 12:09 AM, Corsair Elito said: Hi {{ticket.requester.first_name}} Can you indicate what firmware you are on and what version if iCUE you have installed? @Corsair Elito Hello, I am still waiting for a response from your side as well as the customer support's side via email. I haven't received a response from either side. Link to comment Share on other sites More sharing options...
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