DirtyHegel Posted July 8, 2022 Share Posted July 8, 2022 I have been trying everything, from downloading iCUE, to meddling in device manager. Nothings working, it happens when a loud audio bass comes up and disconnects it from my computer and once the bass is done reconnects it. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Raven Posted July 8, 2022 Corsair Employee Share Posted July 8, 2022 Hey there! Where do you have the HS60 Haptic plugged into? I like to suggest a direct connection to the PC to ensure the best experience. See if that helps. Link to comment Share on other sites More sharing options...
DirtyHegel Posted July 13, 2022 Author Share Posted July 13, 2022 yes, it is a direct connection Link to comment Share on other sites More sharing options...
DirtyHegel Posted July 17, 2022 Author Share Posted July 17, 2022 On 7/8/2022 at 1:05 PM, Corsair Raven said: Hey there! Where do you have the HS60 Haptic plugged into? I like to suggest a direct connection to the PC to ensure the best experience. See if that helps. I do have it plugged in with a direct connection to the PC, the problem is it cutting out at high decibels and then the audio becomes super loud and grainy. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Raven Posted July 18, 2022 Corsair Employee Share Posted July 18, 2022 Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you. Link to comment Share on other sites More sharing options...
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