Malphus Posted May 19, 2022 Share Posted May 19, 2022 So I updated my software yesterday and well since then it has not worked right. 1. My Virtuoso SE headset will not show on the program and unable to reconnect it iCUE. 2. The software will shut down after 2-3 minutes and the RGB will go back to default. 3. Settings do not save and RGBs on RAM freeze. I have reinstalled(included REGEDIT) and I have done the modify/repair and those do not work either. Is there a known issue with this update? If so how can I revert this to a known working patch. Accessories are: Virtuoso SE Headset H100I Elite LCD Vengeance RGB Pro x 4 Nightsword RGB Mouse K100 RGB Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted May 19, 2022 Corsair Employee Share Posted May 19, 2022 We would recommend that you perform the clean uninstall and install instructions in the link below. If that does not resolve the issues reach out to our support team directly by opening a ticket at http://help.corsair.com https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
Malphus Posted May 19, 2022 Author Share Posted May 19, 2022 9 minutes ago, Corsair Notepad said: We would recommend that you perform the clean uninstall and install instructions in the link below. If that does not resolve the issues reach out to our support team directly by opening a ticket at http://help.corsair.com https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- I have done both already. id #2005294687 Link to comment Share on other sites More sharing options...
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