jbbardoles Posted May 15, 2022 Share Posted May 15, 2022 Hi, I've been using my mice on my Laptop via Bluetooth recently and it stopped working when I used it on my PC via 2.4Ghz mode. I tried to reset and re-pair the mice in iCUE v4 to no avail but my PC recognizes the USB wireless receiver every time I plug it in. I also tried force updating the firmware but it still won't work on that mode, however it re-paired successfully with iCUE v3 which I assume the pairing mechanism is broken with iCUE v4. I hope this is something can be fixed in future iCUE update so we don't have to re-install iCUE v3 whenever this issue happens. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted May 16, 2022 Corsair Employee Share Posted May 16, 2022 We would recommend that you reach out to our support staff directly by opening a ticket at http://help.corsair.com Link to comment Share on other sites More sharing options...
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