jbbardoles Posted May 15 Share Posted May 15 Hi, I've been using my mice on my Laptop via Bluetooth recently and it stopped working when I used it on my PC via 2.4Ghz mode. I tried to reset and re-pair the mice in iCUE v4 to no avail but my PC recognizes the USB wireless receiver every time I plug it in. I also tried force updating the firmware but it still won't work on that mode, however it re-paired successfully with iCUE v3 which I assume the pairing mechanism is broken with iCUE v4. I hope this is something can be fixed in future iCUE update so we don't have to re-install iCUE v3 whenever this issue happens. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 16 Corsair Employees Share Posted May 16 We would recommend that you reach out to our support staff directly by opening a ticket at http://help.corsair.com Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now