xxElement Posted February 23, 2022 Share Posted February 23, 2022 Hi, i got the following problem with my new Corsair Virtuoso: I have installed icue and using it with my other devices to manage all my RGB animations(keyboard, mouse and mousepad). All works fine, but if I connect my Virtuoso with my pc, wireless or with usb and icue is open, the mic mute button does not work, also the speech announcement does not work. If I close icue it starts working as usual (mute button works). I tried to uninstall the Virtuoso, the drivers and icue itself, but the problem is even there I uninstalled and reinstalled ICUE an problem still exists, i can use the headset on another pc with no icue and mute works just fine. Any idea why this is happening? Link to comment Share on other sites More sharing options...
xxElement Posted March 3, 2022 Author Share Posted March 3, 2022 bump Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted March 9, 2022 Corsair Employee Share Posted March 9, 2022 Hi, Do you have any other audio software running simultaneously? Dolby, nahemic? Sound blaster? Link to comment Share on other sites More sharing options...
xxElement Posted March 14, 2022 Author Share Posted March 14, 2022 On 3/9/2022 at 6:16 PM, Corsair Elito said: Hi, Do you have any other audio software running simultaneously? Dolby, nahemic? Sound blaster? Nope, i have nothing else running in the background. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Elito Posted March 16, 2022 Corsair Employee Share Posted March 16, 2022 Hi I would suggest getting in contact with Support @ https://help.corsair.com/hc/en-us They can help you with this issue. Link to comment Share on other sites More sharing options...
xxElement Posted March 30, 2022 Author Share Posted March 30, 2022 On 3/16/2022 at 6:36 PM, Corsair Elito said: Hi I would suggest getting in contact with Support @ https://help.corsair.com/hc/en-us They can help you with this issue. didnt really help gave me same results Link to comment Share on other sites More sharing options...
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