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Headset not muting while Icue is running


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Hi,

i got the following problem with my new Corsair Virtuoso:

I have installed icue and using it with my other devices to manage all my RGB animations(keyboard, mouse and mousepad). All works fine, but if I connect my Virtuoso with my pc, wireless or with usb and icue is open, the mic mute button does not work, also the speech announcement does not work. If I close icue it starts working as usual (mute button works). I tried to uninstall the Virtuoso, the drivers and icue itself, but the problem is even there

I uninstalled and reinstalled ICUE an problem still exists, i can use the headset on another pc with no icue and mute works just fine. 

Any idea why this is happening?

 

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On 3/9/2022 at 6:16 PM, Corsair Elito said:

Hi,

Do you have any other audio software running simultaneously?

Dolby, nahemic? Sound blaster?

 

Nope, i have nothing else running in the background. 

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