timeknight Posted May 23, 2005 Posted May 23, 2005 I purchased a Corsair VS1GBKIT400 kit from Monarch PC a few weeks ago for an upgrade to a new Nforce4 Motherboard. While my Motherboard is still on order I have been using the two sticks in my Abit KR7A (VIA KT266A chipset) Motherboard. So they are both running as DDR266 for now. My Processor is a Athlon XP 2400+ My system started to crash over the weekend and so I downloaded the Memtest86+ and started running it this morning. It was still running when I left for work and it had listed over 56000 errors. I looked at the screen while the testes were running and the errors all seem to be between 760MB and 800MB. I would guess that this makes the 2nd DIMM bad. Please let me know what my next step should be. I would like to be sure that both my DIMMS are in good working order before my new Motherboard and CPU come next week. Thanks Brian
Corsair Employee RAM GUY Posted May 23, 2005 Corsair Employee Posted May 23, 2005 Please make sure that you have the latest bios and then load setup defaults and set the following settings and test the modules one at a time with http://www.memtest.org and lets make sure one is not failing! Dim Voltage 2.7 Volts CAS Latency CL=2.5 Row Cycle Time tRC Bios Default Row Refresh Cyc Time tRFC Bios Default Ras# to CAS# delay tRCD 3 Row to Row delay Bios Default Min Ras# Active Time tRAS 8 Row Precharge Time tRP 3 Write Recovery Time Bios Default Write to Read delay Bios Default Read to Write Delay Bios Default Refresh Period tREF Bios Default
timeknight Posted May 24, 2005 Author Posted May 24, 2005 Came home and after letting Memtest86+ run for 10 hours had over 1,000,000 errors. I checked the bios revision and it’s the newest for the KR7A, CX, and so I took out the 1st DIMM, set all the BIOS setting you provided, and ran Memtest86+ again. After 10 minutes I had over 250,000 errors. I guess that makes that DIMM bad. I then took out the bad DIMM and put in the one that I think works and ran Memtest86+ for another 10 minutes, no errors. Finally just to test the slots I tested the good and bad DIMMs together again but swapping the slots. This time all the errors happened between 250MB and 300MB. So it looks like I have one bad DIMM and one good one. What is the next step to get the bad DIMM replaced? BTW Thanks for all your help Brian
Corsair Employee RAM GUY Posted May 24, 2005 Corsair Employee Posted May 24, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!
timeknight Posted June 4, 2005 Author Posted June 4, 2005 I sent my memory back for RMA on May 26, 2005 and I have not received my replacement memory. Is their some way I can get a status update on my RMA Thanks Brian
Corsair Employee RAM GUY Posted June 6, 2005 Corsair Employee Posted June 6, 2005 Yes, please either call our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" And send them an email with your RMA # and ask for the status.
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